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Trust in TrueCommerce’s Product and Support Encouraged Signature to Switch from Previous EDI Provider

Signature Marketing Case Study (PDF)

Objective

• Replace unreliable and expensive EDI system with a cost-eff ective, easy-to-use solution that would increase company productivity, comply with trading partner’s requirements and provide responsive service and support.

Solution

• Implement a complete end-to-end EDI solution from TrueCommerce.

Results

• Experience with Sage Accpac® ERP business management solution meant simple, painless integration.
• Lowered monthly bills and eliminated annual fees.
• Professional and responsive support made trading partner coordination run smoothly.

Benefits

• Reduces total cost of ownership by 30% - 60% with free software, free customer support via the Internet and phone, free trading partner mapping updates, and no annual contracts, maintenance or hidden network fees.
• Single partner solution delivers responsive, reliable implementation and support.
• Proactive notifi cation of trading partner updates means more time to focus on other important business matters.

“We’ve lowered our monthly bills and eliminated our annual fees…TrueCommerce offers a great product and their support folks are knowledgeable, responsive and easy to work with.”

Hala Assile
CFO
Signature Marketing and Manufacturing