Fulfillment

It was around this time just last year, the end of summer 2020, when retailers began to prepare for the holiday season in light of the ongoing Covid-19 crisis. Brick and mortar businesses struggled as people were quarantined in place and doing...

In a 2021 study, consumers shared truly shocking revelations about post-holiday returns. A staggering 42% of holiday shoppers already plan on returning some, if not all, of their holiday gifts this year. And 46% of them, if faced with a poor return...

The holidays are right around the corner and experts have projected that consumer spending will total around $17 billion between Thanksgiving and Black Friday this year. This tells us a few things, namely that the pandemic has not slowed the fairly...

Manufacturers and retailers learned a poignant lesson during the global coronavirus crisis: that meeting constantly shifting consumer demands while providing excellent customer service is impossible without the right technology. In the highly...

The increase of online buying in the consumer packaged goods (CPG) industry didn't start with the advent of the COVID-19 crisis. ECommerce retail sales have been rising steadily in the U.S. since 2009 at an increase of 1% each year, according to...