New Year, New Products: How to Handle Post-Holiday Returns

Josh Wayne
December 1, 2021 -
In a 2021 study, consumers shared truly shocking revelations about post-holiday returns. A staggering 42% of holiday shoppers already plan on returning some, if not all, of their holiday gifts this year. And 46% of them, if faced with a poor return...

How to Build Your Black Friday eCommerce Strategy

Steve Norris
October 20, 2021 -
The holidays are right around the corner and experts have projected that consumer spending will total around $17 billion between Thanksgiving and Black Friday this year. This tells us a few things, namely that the pandemic has not slowed the fairly...

Why the Cosmetics Supply Chain Needs a Digital Makeover

Steve Norris
September 30, 2021 -
Manufacturers and retailers learned a poignant lesson during the global coronavirus crisis: that meeting constantly shifting consumer demands while providing excellent customer service is impossible without the right technology. In the highly...

How to Overcome Key CPG eCommerce Challenges

Craig Ross
September 15, 2021 -
The increase of online buying in the consumer packaged goods (CPG) industry didn't start with the advent of the COVID-19 crisis. ECommerce retail sales have been rising steadily in the U.S. since 2009 at an increase of 1% each year, according to...