ABC: EDI Case Study

screws

Global automotive supplier selects TrueCommerce for outsourced ebusiness solution

Picture this… Your screws, connections and other components can be found in about 50% of cars across Europe. You’ve got a reputation as a market leading innovator and developer of ground breaking „connection technology“ products, not only for the automotive market but also for use in mobile phones and by industry generally. In the UK you trade as ABC Spax, with a focus on wood screws, supplying both trade and retail customers that demand electronic trading capability as terms of business.

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But, with each customers‘ needs, software and technical capabilities vary greatly, so you need to find a forward thinking ebusiness partner that understands the technology, the needs of your customers and the potential for you to leverage further business benefits.

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So, you decide that TrueCommerce possess all of the components required to be your partner. We collect your electronic files – such as orders, invoices and credits, in a wide variety of formats – and consolidate them into a single format that integrates seamlessly with your Microsoft Dynamics (Navision) back office systems.

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Now, in addition to taking care of all translation activity, our managed service team send and receive all of your data on your behalf. We act as your technical representatives in discussions with customers, and archive all your data. You simply send the files to TrueCommerce and we do the rest.

„We don’t have an ebusiness team here so TrueCommerce has taken on the role for us and we trust them with our day to day operation. Our arrangement gives us the flexibility to buy in their expertise, tailored to our specific requirements so we regard TrueCommerce as an extension of our own team. There is no doubt that outsourcing to TrueCommerce has been cost effective.“

Bev Cross, ABC Spax.