“Ibis Cycles is a small, rapidly growing manufacturer of high-end bicycles and accessories. Rapid growth means you need to stay light on your feet. The flexibility of Nexternal's order processing and catalog management is incredibly easy to use, and has been able to handle every change we've made.
Nexternal lets us define the user experience in our store. It's very important for us to make the customer feel comfortable, and by allowing us design flexibility, our customers still feel right at home, like they've never left the Ibis site.
At Ibis, we're proud to be known for our strong customer support. We feel it is an extremely important component of a running a good business and always pay attention to how other businesses handle their customer support. We are happy to say that Nexternal exceeds our expectations in the every area of customer support and responsiveness.”
- Scot Nicol