{"id":47739,"date":"2023-05-22T17:10:32","date_gmt":"2023-05-22T17:10:32","guid":{"rendered":"https:\/\/www.truecommerce.com\/?p=47739"},"modified":"2026-03-06T20:04:16","modified_gmt":"2026-03-06T20:04:16","slug":"edi-transaction-codes-997","status":"publish","type":"post","link":"https:\/\/www.truecommerce.com\/en-gb\/blog\/edi-transaction-codes-997\/","title":{"rendered":"EDI 997"},"content":{"rendered":"<h2>What is an EDI 997?<\/h2>\r\n<p>EDI 997, also known as a Functional Acknowledgement, is used by trading partners to confirm the receipt of other EDI documents. EDI 997 is usually fully automated and lets the sending party know that an <a title=\"List of EDI Transaction Codes\" href=\"https:\/\/www.truecommerce.com\/blog\/edi-transaction-codes-997\/\">EDI transaction<\/a> was received by their partner\u2019s EDI translation software. EDI 997 documents follow the <a title=\"X12 Format | Get the Guide to ANSI ASC X12 EDI Transaction Sets\" href=\"https:\/\/www.truecommerce.com\/resource\/request-a-free-guide-to-edi-transaction-codes\/\" target=\"_self\" rel=\"noopener\">x12 format set<\/a> by the American National Standards Institute (ANSI), a not-for-profit organization that regulates EDI formats in the U.S. For businesses using the EDIFACT standard, the equivalent of EDI 997 is the CONTROL message.<\/p>\r\n\r\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\r\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\r\n<h3>What are the Essential Components of EDI 997?<\/h3>\r\nNormally, EDI 997 Functional Acknowledgements are very basic documents. The main elements in an EDI 997 are:\r\n<ul>\r\n<li>Received EDI transaction code<\/li>\r\n<li>Indication of acceptance, acceptance with errors, or rejection<\/li>\r\n<li>List of erroneous elements and reason for the error(s)<\/li>\r\n<\/ul>\r\n<\/div>\r\n\r\n\r\n\r\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\r\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/www.truecommerce.com\/wp-content\/uploads\/2025\/12\/EDI-977_854x720.png\" alt=\"\" \/><\/figure>\r\n<\/div>\r\n<\/div>\r\n\r\n\r\n\r\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\r\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><\/div>\r\n\r\n\r\n\r\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\r\n<h3>How do I Use EDI 997?<\/h3>\r\nIn most cases, businesses choose to fully automate EDI 997, triggering a new EDI 997 document every time an EDI transaction set is received. For example, when your EDI software receives a new EDI 850 Purchase Order, it can automatically send a Functional Acknowledgement to let the buyer know you\u2019ve gotten the order. <\/div>\r\n<\/div>\r\n\r\n\r\n\r\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\r\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">It\u2019s important to note that EDI 997 only communicates the receipt of a document by another company\u2019s EDI software. While a 997 can reject another EDI document due to syntax errors, an accepted document does not indicate that the document has actually been viewed by a person or processed by their internal business systems. Additionally, EDI 997 does not indicate whether the partner accepts, rejects, or needs to make changes to the details within the document. For this, the trading partner will need to send a corresponding EDI request for changes or reach out to the sender directly. <\/div>\r\n\r\n\r\n\r\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\r\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/www.truecommerce.com\/wp-content\/uploads\/2025\/12\/20478a-Edi-Customer-Enablement-01.jpg\" alt=\"\" \/><\/figure>\r\n<\/div>\r\n<\/div>\r\n\r\n\r\n\r\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\r\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><\/div>\r\n\r\n\r\n\r\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\r\n<h3>What are the Benefits of EDI 997?<\/h3>\r\nFirst and foremost, EDI 997 ensures that other EDI documents are being properly received by a trading partner\u2019s systems. It creates an audit trail that can be useful during reconciliation if needed and helps to streamline order processing communications. EDI 997 can also let the sender know about syntax errors in their documents. By rejecting or pointing out such errors, EDI 997 gives the sender a chance to fix their other documents, before they are seen or dealt with by the recipient. This helps reduce delays and discrepancies which can have a negative impact on trading partner relationships. <\/div>\r\n<\/div>\r\n","protected":false},"excerpt":{"rendered":"<p>What is an EDI 997? EDI 997, also known as a Functional Acknowledgement, is used by trading partners to confirm the receipt of other EDI documents. EDI 997 is usually fully automated and lets the sending party know that an EDI transaction was received by their partner\u2019s EDI translation software. EDI 997 documents follow the [&hellip;]<\/p>\n","protected":false},"author":6,"featured_media":47850,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[24],"tags":[],"region":[293,295],"industry":[356],"topic":[405,443],"product":[506],"integration_type":[521],"erp":[541],"class_list":["post-47739","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized-en-gb","region-global-en-gb","region-north-america-en-gb","industry-industry-agnostic-en-gb","topic-edi-en-gb","topic-edi-formats-en-gb","product-edi-en-gb","integration_type-integration-agnostic-en-gb","erp-erp-agnostic-en-gb"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.4 (Yoast SEO v27.4) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>EDI 997 | TrueCommerce<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.truecommerce.com\/en-gb\/blog\/edi-transaction-codes-997\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"EDI 997\" \/>\n<meta property=\"og:description\" content=\"What is an EDI 997? EDI 997, also known as a Functional Acknowledgement, is used by trading partners to confirm the receipt of other EDI documents. EDI 997 is usually fully automated and lets the sending party know that an EDI transaction was received by their partner\u2019s EDI translation software. 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