Succeeding in today's omnichannel marketplace calls for a flexible eCommerce solution that can automatically process data from multiple channels. These might include your storefront, B2B portal, Amazon Seller Central, Point-of-Sale (POS) system, and even phone orders. Brightpearl customers can expand and streamline communication with the help of TrueCommerce electronic data interchange (EDI) solutions.
We built a broad platform to take the complexity out of EDI so more businesses could improve operations, stay compliant, and implement automation without extensive IT demands. From automatically syncing inventory counts to validating reports before submission, TrueCommerce capabilities can help you make the most of Brightpearl and stay ready for whatever comes next.
Unmatched Connectivity and EDI Management
As an eCommerce seller, you need to communicate with diverse trading partners in various ways. You can exchange necessary information through EDI, which requires a connection through the internet or a Value Added Network (VAN) and configuration for a range of possible protocols. Our VAN, the TrueCommerce Trading Network, is internet-based and supports virtually any connectivity protocol your partners might use. Then, the TrueCommerce Transaction Manager can take that raw EDI data and turn it into a human-readable format.
With the help of the TrueCommerce Nexternal eCommerce platform, you can create a seamless integration between the TrueCommerce ecosystem, Brightpearl, and other systems you may use. Sophisticated software modules can match incoming EDI transactions to your Brightpearl configurations and match outbound transactions to your trading partners' requirements. As you grow your business, it's easy and quick to integrate new trading partner maps.
How Do Brightpearl and TrueCommerce Work Together?
When you use Brightpearl and TrueCommerce together, you take advantage of unparalleled connectivity between multiple channels and virtually any type of data that your business relies on to move smoothly. Whether you're looking to work more productively, improve the customer experience, or meet some other goal, TrueCommerce can help.
Here are just some of the ways that our Brightpearl integration services can propel your business forward:
With TrueCommerce, you can practically eliminate manual re-keying of data so you can work less on time-consuming tasks and start processing orders as soon as they come in. Say goodbye to operational delays from slow order processing and miscommunications. Centralized data management makes it easy to access and organize your EDI transactions without hopping between different platforms or trying to reconcile duplicate or inaccurate information.
All that time saved on data entry can be spent on work that's more valuable to the business. Workers can focus on non-automatable tasks, making their labor more cost-effective. Plus, the cost benefits of improved performance, accuracy, and higher customer satisfaction can pay off quickly.
Maintain stellar relationships with your partners through data validation tools and productivity improvements. TrueCommerce can check for missing or invalid data and validate entries with processes like unit price verification and duplicate order checking. These steps happen before processing the transactions to Brightpearl so you can minimize the chances of rejected invoices, payment delays, or chargebacks.
Improved accuracy can help reduce the costs and time-consuming tasks associated with fixing errors. You can make sure your customers get the right products the first time, and your vendors have a smooth experience. Since Brightpearl and TrueCommerce integrate all of your channels, you can maintain consistency across platforms for reliable, up-to-date listings.
Centralized product management allows you to share inventory across channels and update them accordingly. Limit out-of-stock notices or overbuying to ensure you don't lose sales or create unhappy customers. Create a more responsive fulfillment system and minimize delays and inquiries from customers and partners that would take up valuable time.
With faster order processing, reliability, and up-to-date order information, you can present your customers with a much more enjoyable buying experience. Brightpearl and TrueCommerce integrations can help you cultivate a cohesive system and improve your image overall. Happier customers can also help reduce customer service requirements, such as staffing and shrink from returns.
By adding TrueCommerce to your Brightpearl solution, you can create a centralized place for data from all of your channels. TrueCommerce can sync up order statuses, inventory availability, pricing, and more between your web storefront, back office, retail locations, and other channels.
Expand Your Capabilities With High-Value Add-Ons
TrueCommerce and Brightpearl already work together beautifully, but TrueCommerce adds diverse capabilities to your operations. Gain new potential with a vast collection of add-ons like:
PDF-to-EDI and email-to-EDI conversion: However your partners like to communicate, TrueCommerce can turn email and PDF documents into standardized EDI transactions. It limits the need for manual entry so you can focus on higher-value tasks. You can rest easy knowing you can incorporate all orders into your EDI system, regardless of the format they come through in.
Human-readable EDI translation: The TrueCommerce Transaction Manager can translate business documents from raw EDI data — such as ANSI ASC X12 and EDIFACT standards — to human-readable formats. You can see and understand this important data moving through the company.
Product information management: Organize and optimize your product data from one easy-to-use platform. Make changes across multiple sales channels and validate product information across various channel standards.
Transaction automation: TrueCommerce will automatically communicate with Brightpearl to process transactions like invoices, sales orders, sales order updates, advance ship notices, and goods-out notices. Feed multiple channels into Brightpearl and TrueCommerce for hands-off data processing that minimizes time spent on manual entry.
Comprehensive support: Our experienced and knowledgeable team is there to support you from the first step of implementation. We know how to handle just about any requirement your trading partners might have and can solve technical issues quickly to keep your business moving. We offer free and unlimited US-based support, free mapping updates, and no annual contracts or hidden fees.
Scheduler: Plan out your data exchanges between Brightpearl and Truecommerce with our scheduler tool. Choose when to communicate or automate transactions entirely.
Make the Most of Brightpearl With TrueCommerce
Here at TrueCommerce, we've helped hundreds of businesses thrive in omnichannel marketplaces through an easy-to-use platform, advanced data management, and comprehensive support. We have experience working with businesses of all shapes and sizes. As a leader in EDI, we understand the complexities of today's eCommerce landscape and are there to support you every step of the way.
Learn more about working with TrueCommerce by reaching out to one of our knowledgeable representatives today!