Home furnishings distributors play a pivotal role in the home goods supply chain, managing huge supplier communities while fulfilling the needs of dozens or even hundreds of retailers and other businesses. As global supply chains become more and more complex, home furnishings distributors need technology that can keep them connected and in control from start to finish.

TrueCommerce Home’s unified commerce suite of solutions are built to help your business automate key processes, accelerate your supply chain, and increase your sales. From integrated EDI, to a powerful eCommerce platform, to multi-carrier shipping solutions, your business will have the tools it needs to stay ahead in a digital world. Plus, with a global commerce network of more than 160,000 retailers, suppliers, brokers, and 3PLs, it’s easy to stay connected and onboard new partners and customers. It’s no wonder that thousands of home furnishing brands, from small businesses to the Furniture Today Top 100, rely on us. 

Streamline Order Processing 

Manual processes like data entry can slow your business down and produce costly errors that damage your brand reputation. EDI lets you bring data directly to your ERP for fast, accurate order processing. 

  • Integrate EDI directly with your chosen ERP, and enjoy plug-and-play capabilities if you upgrade or switch 
  • Send and receive purchase orders, ASNs, and invoices fast, while remaining compliant with retailer requirements 
  • Increase your supply chain visibility and transparency with near real-time data availability 
  • Easily handle order spikes with a flexible, cloud-based EDI solution 

Collaborate Effortlessly with Suppliers 

Home furnishings distributors work with large supplier communities that can vary in size, location, and technological maturity. Supplier enablement gives you and your suppliers tools to communicate quickly and easily. 

  • Translate emails and PDFs into actionable EDI documents that are sent to your ERP 
  • Let suppliers create ASNs, PO acknowledgements and other documents with a web-EDI portal 
  • Accept a variety of flat-file formats, including EDI, XML, and CSV 
  • Onboard new suppliers with ease, thanks to our fully managed onboarding program 
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Build a Home in eCommerce 

Today’s business buyers expect a seamless, B2C-like experience when shopping online. TrueCommerce’s innovative eCommerce platform lets you meet their expectations, while giving you enhanced control over your web storefront. 

  • Create unlimited customer segments with specialized pricing options, coupons, shipping options and product visibility for a personalized experience 
  • Ensure accurate inventory with integration, and use allocation tools to manage limited stock 
  • Let customers purchase for multiple locations at once with the multiple ship-to function 
  • Give customers more control over their users and orders with the purchasing groups feature 

Bolster Your Fulfillment Processes 

To keep buyers happy, home furnishings distributors need to deliver orders quickly and accurately. TrueCommerce Pack & Ship lets you connect with more than 60 global carriers to ensure your customers get their orders on time. 

  • Set up preferred carriers and autofill address, billing information, and more for customers 
  • Process large orders quickly with batch shipping and simple shipping features 
  • Minimize waste and maximize shipment space with carton optimization tools 
  • Reduce returns and chargebacks thanks to pack verification and address validation 

Rely on Expert Support 

As a home furnishings distributor, your business needs to be able to resolve questions fast and keep running no matter what. TrueCommerce’s expert support teams and secure, cloud-based technology provide the service and peace of mind you need. 

  • Implementation and integration specialist teams who get to know your business’s unique needs 
  • In-platform guided tutorials and helpful support articles for smaller questions 
  • 24/7 customer service availability with experts in your time zone for bigger concerns 
  • SOC-2 certified security, plus a 99.9% uptime, full redundancy and disaster recovery 
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