Elevate Customer Service Levels with Storefront Integration for Oracle ERP

A powerful, user-friendly web storefront, along with great products and competitive pricing, is the key to “winning the Buy Box” online. The overall shopping experience is what differentiates brands and leads to positive reviews and returning customers.

To deliver a consistent and positive customer experience, you need to ship online orders in ever shorter timeframes and ensure that inventory and pricing data remain accurate. Handling these processes without automation is time-consuming and leads to delays, errors and a tarnished brand image.

To enable efficient and scalable online order processing, TrueCommerce integrates Oracle ERP with leading eCommerce platforms, including Shopify, Magento, WooCommerce and TrueCommerce Nexternal. By automatically moving marketplace order, inventory and customer data between your eCommerce platform and Oracle ERP, you can keep up with ever-growing buyer expectations and position your brand for long-term success while cutting costs at the same time.

Connect to Top Storefronts

Automatically transfer order, shipping and customer data between Oracle ERP and popular storefront platforms, including:

 

“TrueCommerce Nexternal was very easy to setup and get our sites up-and-running. It’s quite intuitive and easy for us to use and maintain. Nexternal also helps maximize retail sales and minimize concerns like shopping cart abandonment and emails to customer service.”

Anusha Iyengar
Senior Programmer Analyst
AeroVironment

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Aircraft Manufacturer Reduces Costs and Improves Service by Integrating Order Processing End-to-End
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“Sales of our EV charging stations are almost completely automated through the integration of Nexternal and TrueCommerce EDI with Oracle.”

Anusha Iyengar
Senior Programmer Analyst,
AeroVironment

Process Online Orders Efficiently

  • Instantly import order and customer data into Oracle ERP to significantly reduce order lead time 
  • Quickly sync pricing and inventory data between Oracle ERP and your online store as needed
  • Keep buyers updated on shipping and tracking status by automatically sending updates through your storefront

Uncomplicate Every Transaction

  • Status updates enable fast processing times by eliminating system-clogging inquiries
  • Automation improves accuracy, reduces fulfillment errors and delays, leading to better buying experience
  • Up-to-date inventory and pricing information on your web store saves buyers from the disappointment of ordering products you don’t have on hand

“It’s not very difficult to use TrueCommerce EDI. Our warehouses also seem pretty comfortable with it. I would recommend the combination of Nexternal eCommerce and TrueCommerce EDI to other suppliers.”

Anusha Iyengar
Senior Programmer Analyst
AeroVironment

“We were up and running on TrueCommerce Nexternal within a month and the cost was very affordable. Another reason we chose Nexternal was that it integrated very well with Amazon Marketplace.”

Anusha Iyengar
Senior Programmer Analyst
AeroVironment

Get More to Grow On

Grow sales in new directions with more TrueCommerce integrations:

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