Collecting reviews from customers is proven to help increase sales! Online Shoppers love to see what other customers have written about products before making a purchase themselves. What's more, Google and other search engines are placing more emphasis on reviews.
The TrueCommerce Nexternal eCommerce Platform includes one of the most advanced review and rating engines available. Its rich features include:
Automatically Email Buyers to Solicit Reviews
- Reminders greatly increase the chances that buyers will submit reviews.
- Submitting a review also brings the buyer back to your store!
- Specify the interval between the purchase and the review request.
- Customers can easily write and read reviews on mobile devices.
Make Review Data Visible in Searches
- Reviews are Wrapped in Rich Snippets for improved SEO.
- Search results pages will display star icons to indicate that buyers have rated a product.
- You can also include your review data in the Google Merchant Center feed.
Show Your Good Side
- In TrueCommerce Nexternal’s Order Management System, you can accept, reject or modify customer reviews prior to posting.
- You can also automatically post reviews (although we don't typically recommend this).
- Define custom rating icons.
- Define your own rating Scale (Min/Max).