Storefront Integration with QuickBooks Improves Customer Experience

eCommerce orders have eclipsed in-person purchases globally, prompting more and more brands to sell online. But to succeed in this hyper competitive arena, you need to keep pace with the best when it comes to customer experience.

To provide a differentiating online buying experience, brands must process online orders with minimal lead time, and keep pricing and inventory quantities up-to-date on their web storefronts. But managing these processes manually is far too time-consuming and error-prone—it takes a robust, scalable integration with automation to keep pace.

TrueCommerce offers integration between QuickBooks Enterprise and leading eCommerce platforms, including TrueCommerce Nexternal, WooCommerce, Magento and Shopify. This empowers brands to transfer order, customer and inventory data automatically between web stores and QuickBooks, eliminating laborious retyping and resulting delays, mistakes and added costs.

The result? An improved customer experience and lower operational costs, leading to increased repeat business and higher sales and profits from the online channel.

TrueCommerce Storefront Integration

Connect to Top Storefront Platforms

TrueCommerce currently provides plug-and-play integrations with these popular eCommerce platforms: 

 

“It made a ton of sense to get TrueCommerce EDI working with what we were already doing with Nexternal. Those in-house orders are now much easier to view and fulfill and there’s no need to hand-enter them anymore. They automatically pop up in the correct account in QuickBooks, under the correct store.”

Adrienne Kerrigan
Wholesale Marketing Coordinator
Caffe Ladro

Enhance Customer Experience

  • Minimize order processing lead time by transmitting order and customer information from your online store to QuickBooks automatically as shoppers place orders 
  • Automatically send order status updates and tracking information from QuickBooks to buyers via your web store 
  • Easily update inventory and pricing on your web store as often as needed
Caffe Ladro SS
Success Story

Caffe Ladro

Seattle Coffee Roaster and Retailer Accelerates Order Processing and Quadruples Online Sales with TrueCommerce Unified Commerce Services
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Eliminate Negative Buyer Experiences

  • Live up to your online customer promise with correct product availability data online 
  • Reduce upsetting shipping delays due to order processing mistakes 
  • Buyers who are informed about order status won’t need to request updates from you

 

“We thought it would improve our online sales—but the increase has been enormous. It’s something like quadruple what it was. I think a huge reason is customers find it so easy to just come back and order, even on mobile devices.”

Adrienne Kerrigan
Wholesale Marketing Coordinator
Caffe Ladro

Marketplaces

Do Business in New Directions

Launch new channels with these TrueCommerce integrations: QuickBooks Enterprise Preferred Logo

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