Summary
- VMI program execution is an important ASM client service
- Outdated legacy platform could not support level of service ASM wanted to deliver clients
- Transition to TrueCommerce Datalliance went smoothly while delivering consistent or better results for clients
- TrueCommerce Datalliance now provides a highly reliable platform with rich functionality to support growth of ASM’s VMI client base
TrueCommerce Datalliance VMI Delivers
(Example ASM client during 3-month start-up period)
- Managed a 63.7% holiday season demand increase
- Increased turns from 16.6 to 19.1 (up 15%)
- Increased service levels from 96.9% to 97.4%
“We quickly saw that the TrueCommerce Datalliance platform and supporting service was far more productive for our analysts. Based on our hands-on experience, it was easy to see that we had found our new-generation platform and the decision was made to move all of our client programs to TrueCommerce Datalliance.”
Phil Ben-Joseph
Director of IT & BPO Services
