Advantage Sales & Marketing Adds Client Value With VMI

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Summary

  • VMI program execution is an important ASM client service
  • Outdated legacy platform could not support level of service ASM wanted to deliver clients
  • Transition to TrueCommerce Datalliance went smoothly while delivering consistent or better results for clients
  • TrueCommerce Datalliance now provides a highly reliable platform with rich functionality to support growth of ASM’s VMI client base

TrueCommerce Datalliance VMI Delivers

(Example ASM client during 3-month start-up period)

  • Managed a 63.7% holiday season demand increase
  • Increased turns from 16.6 to 19.1 (up 15%)
  • Increased service levels from 96.9% to 97.4%

“We quickly saw that the TrueCommerce Datalliance platform and supporting service was far more productive for our analysts. Based on our hands-on experience, it was easy to see that we had found our new-generation platform and the decision was made to move all of our client programs to TrueCommerce Datalliance.”

Phil Ben-Joseph
Director of IT & BPO Services

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