eyebobs Automates Order Processing and Drives Supply Chain Efficiency with TrueCommerce

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Objective

Increase automation and order processing efficiency while meeting the procurement requirements of major retailers

Solution

Leverage TrueCommerce trading partner connectivity and integrated capabilities for NetSuite ERP to optimize order processing and drive supply chain efficiencies

Benefits

  • Eliminates manual effort by automatically processing inbound purchase orders and outbound PO acknowledgements, invoices, and advance ship notices (ASNs)
  • Meets the varied EDI requirements of major retailers
  • Integrates directly with NetSuite ERP solution
  • Improves order processing time and reduces chargebacks caused by errors, accelerating the cash-to-order cycle
  • Eliminates the need for additional headcount while scaling operations
  • Responsive, high-touch support enables seamless issue resolution and efficient product operation

“TrueCommerce has created a great deal of efficiency, and I can’t imagine going back. It’s so integrated with our daily business processes that, today, we wouldn’t be able to process large retailer transactions without it. It’s changed people’s jobs for the better.”

Susannah Kyle
Director of IT,
eyebobs