New Sega Home Textiles

Objective

Replace time-consuming manual data entry to manage a significant increase in eCommerce retailer orders.

Solution

Implement EDI to automatically capture new orders and reduce order processing and shipment lead time

Benefits

• Reduced manual workload processing orders from three employees to less than one
• 10% increase in customer base and triple the order volumes managed via automation
• Shipment timelines reduced from up to three days to same day for 90% of shipments

“We are pleased with the support we have received through the setup and ongoing. There are numerous details to moving EDI to a new platform. TrueCommerce was experienced, knowledgeable, and dedicated to making New Sega a success.”

Guyer McCracken
CFO
New Sega Home