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Objective

Replace a standalone EDI system with a best-in-class EDI integration with NetSuite ERP to eliminate manual process and improve inventory and order visibility

Solution

Implement TrueCommerce EDI to accelerate order and invoice processing, improve vendor scorecards, reduce chargebacks and consistently meet Amazon's requirements for Prime suppliers

Benefits

  • Pearhead now has complete, near real-time visibility in NetSuite on open EDI orders, inventory and payables
  • Slashed EDI order turnaround from days to minutes
  • EDI integration enables Pearhead to ship Amazon orders 48 hours faster, so they can meet Amazon Prime shopping windows
  • On-time score for Amazon ASNs has improved from 46% to 91%
  • Seamless support for warehouse documents lets Pearhead use EDI to automate communication with its 3PL
  • Elimination of manual tasks frees staff to perform higher-value activities

 

"One of the biggest benefits we get with TrueCommerce is the ability to automatically generate ASNs. Those used to take hours to process manually. Now we can send an ASN within 30 minutes of sending the order."

Lennie Diyco
Director of Warehousing and Logistics
Pearhead

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