Automatically Determine the Best Ship-From Location for Each Line Item in an Order

To help deal with growth and meet consumer expectations around shorter fulfillment timeframes, more and more businesses choose to expand from a single warehouse to multiple warehouses in which the same products are stored. With this expansion comes the challenge of determining the best warehouse location(s) to ship from, based on inventory availability, shipping costs and in-transit times.

TrueCommerce Nexternal’s Directed Fulfillment module solves this problem for you. It even makes the “Ship-From” determination as buyers add items to their carts.

This built-in capability allows you to quote accurate shipping rates as buyers place orders, and to accurately decrement inventory at each warehouse location. It also simplifies the fulfillment process, because warehouse workers at each location know specifically which line items they need to fulfill when an order flows into the Nexternal Order Management System (OMS)


Minimize the Number of “Ship-Froms” to Each Ship-To Address

When possible, the software will assign all line items for a given Ship-To address to the same Ship-From warehouse location. When that isn’t possible, the number of Ship-From locations is minimized.


Minimize Shipping Rates and In-Transit Time

Whenever possible, the software minimizes shipping rates and in-transit time when it selects the best Ship-From warehouse.

Move into global markets

Distribute Line Items Across Locations

If no single warehouse has enough inventory to fulfill all the units of a line item for a Ship-To address, the software automatically separates the units into multiple line items that ship from multiple warehouses.

Override the Ship-From selection

After an order is placed, you can override the system-selected Ship-From warehouse. This lets you manage unusual circumstances and make exceptions as required.

For merchants who ship from multiple warehouses, our directed fulfillment module is a great tool for minimizing packages, decreasing fulfillment time, and reducing shipping costs. In order to activate directed fulfillment, you must first activate our enhanced inventory module which allows you to track inventory at multiple warehouses.

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