Our goal is to provide the best shopping cart software and expert customer support in the eCommerce industry. Many of our clients have given us permission to publish their feedback and testimonials on our website, and we're thrilled with what they have to say about the Nexternal eCommerce Platform and our team.
“Our Nexternal Account Manager has been amazing. He is available whenever I need him, and is very quick to help with whatever we need. We feel like he is a member of our team, and he's a big reason we are sticking with the Nexternal eCommerce Platform. ”
Susan Kunisky
Hershey Entertainment and Resorts
Hershey, PA
“DiNotte Lighting USA makes world class bicycle headlights and bicycle taillights. Our main focus is on building products and servicing our customers across the globe. When it was time to move our online store to the next level, we chose Nexternal. The Nexternal store gave us all the features we needed, plus the assurance that a support staff would be ready to deal with technical issues should a problem arise. Our integration was smooth, accurate and we have enjoyed a highly functional system that is both reliable and easy for our staff to operate and maintain. ”
Robert F. Skaff Jr
DiNotte Lighting USA
Hampton, NH
“Ibis Cycles is a small, rapidly growing manufacturer of high-end bicycles and accessories. Rapid growth means you need to stay light on your feet. The flexibility of Nexternal's order processing and catalog management is incredibly easy to use, and has been able to handle every change we've made.
Nexternal lets us define the user experience in our store. It's very important for us to make the customer feel comfortable, and by allowing us design flexibility, our customers still feel right at home, like they've never left the Ibis site.
At Ibis, we're proud to be known for our strong customer support. We feel it is an extremely important component of a running a good business and always pay attention to how other businesses handle their customer support. We are happy to say that Nexternal exceeds our expectations in the every area of customer support and responsiveness.”
- Scot Nicol
Ibis Cycles
Aptos, CA
“We have been very pleased throughout the implementation process. The system has the flexibility to meet our core business needs. I want to highlight the truly wonderful work done by my Account Manager. Her support throughout the process has been exemplary. She has a thorough understanding of the system and gained a solid understanding of our business requirements. She was extremely responsive, and all issues and tasks were addressed in a timely manner. We work with many SaaS vendors and her work rates among the very best with whom we have worked, and far superior to the norm. Thank you.”
Dave Simon
Sierra Club
San Francisco, CA
