TrueCommerce Named Challenger in 2018 Magic Quadrant
Achieve Supplier Collaboration with EDI Supplier Enablement
A Complete, Cost-effective Supplier-Enablement Solution for Supplier Relationship Management
Your supplier community is diverse in organizational size, level of sophistication and their enthusiasm level for collaboration.
TrueCommerce understands that achieving full integration with your supplier community requires flexibility in how we connect your suppliers with your business.
TrueCommerce’s approach is a modern and practical one that achieves high levels of adoption:
- Connect your primary business systems with our network
- Configure our platform specifically for your unique business requirements
- Communicate goals and objectives to suppliers and understand their capabilities
- Connect suppliers using a connection method that’s suitable and cost effective for the supplier organization
Our managed services offer a philosophical change in the way that a solution provider is able to offer services to its clients versus a traditional support model. Instead of following the old-school tradition of “break-fix” when support issues occur, managed services focuses on the prevention of issues before they disrupt employees, management and/or business processes for a client.
TrueCommerce’s OneTime Managed Service provides features that help to proactively monitor and manage the exchange of messages between a client and their trading partners, as well as a Managed Service Desk to accept Client calls and inquiries for help and guidance for both the client and their trading partners.
Range of Connectivity Options
The TrueCommerce supplier-facing EDI solution enables you to trade electronically with all of your suppliers with a range of connectivity options to select based on their differing stages of technological maturity.
Integrated: A wide range of formats are available to your suppliers, including XML, CSV, EDI, and application-specific formats as used by Sage, SAP, Microsoft Dynamics and many others.
Web EDI: Our supplier web portal for supplier relationship management enables you to trade electronically with all your suppliers -- even those that do not have the technical capability to trade via an integrated EDI solution. Suppliers are able to log on to the web-based portal to view, download and acknowledge their orders, create ASN's with with optional pallet and/or carton labels and submit invoices back to you — either from the order or by creating them from scratch. The portal also has the option to define validation rules, ensuring that an invoice cannot be submitted before each field is accurately completed.
PDF to EDI: Suppliers who are not capable of trading via integrated EDI but whose volumes are too great for web EDI can send PDF invoices to the TrueCommerce service in one of three ways:
- Sending them to an email address from their back office system,
- Manually attaching them to emails,
- Uploading them to the TrueCommerce supplier web portal