EDI Supplier Onboarding Through Managed Services
Serving as an extension of your team, TrueCommerce manages the communications between you and your suppliers.
TrueCommerce serves as a true extension of our customers' dynamic organizations. TrueCommerce offers your organization reliable B2B integration infrastructure and the critical mass expertise to ensure time sensitive messages are delivered successfully every time.
TrueCommerce offers a comprehensive set of managed services that deliver a successful implementation and continuous operation of mission critical business infrastructure:
- Supplier onboarding including outreach, facilitation and management of the program
- Supplier testing and training services to help ensure your B2B integration initiative is least disruptive to their business process
- Monitoring of all system infrastructure and message processing
- Service desk for your organization and your suppliers with a team of experts that monitor and manage any questions or issues (8:00 AM - 6:00 PM Eastern Time, M-F)
- Proactive monitoring, data maintenance, data validation and error resolution
- Ongoing change management with your supplier community