FAQs

Get answers to your questions on EDI - benefits and technical knowledge. What is EDI? What is a VAN? What is a Managed Service? What is an EDI mailbox?

What are Authoriser controls? Configure catalogues to specific sectors, customers, product codes or product groups. Get A Demo What are Authoriser controls? Authoriser controls provide full staff role configuration with approval limits, allowing your business to keep full control of individual employee spend with different suppliers. Control spending easily and effectively no matter how complex…
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What are order turns? Establish stronger distributor relationships that lead to increased sales and reduced inventory costs Get A Demo What are order turns? Order turns refer to the amount of times your inventory sells out, or needs replenishing. TrueCommerce helps companies to increase turns by up to 25% by establishing a collaborative and secure…
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What is an Inventory Management method? Increase shelf availability by 17% by ensuring the right products are in the right place at the right time Get A Demo What is an Inventory Management method? An Inventory Management method is a tool, technique or strategy used for storing, tracking, delivering, forecasting and ordering inventory or stock.…
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What is B2B eCommerce? B2B eCommerce is the abbreviation of business-to business electronic commerce. It refers to the online sale of goods, products or services between businesses via a webstore or online sales portal. Get A Demo What is B2B eCommerce? B2B eCommerce is the abbreviation of business-to business electronic commerce. It refers to the…
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What are the benefits of B2B eCommerce? The fully configurable platform provides the flexibility to meet all B2B business requirements Get A Demo What are the benefits of B2B eCommerce? For all companies trading with other businesses, maximising electronic trading is a key way of harnessing greater efficiencies. These efficiencies can only be gained if…
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What is Omnichannel? A multichannel approach to selling that seeks to provide the customer with a seamless shopping experience. Get A Demo What is Omnichannel? Omnichannel is a cross-channel content strategy that organisations use to improve their customers’ user experience. Communication channels and their supporting resources are designed and orchestrated to cooperate. Omnichannel implies integration…
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What is B2B eCommerce Integration? B2B eCommerce integration refers to the connection between your B2B eCommerce platform and your other back office systems such as your ERP, accounting and warehouse management systems. Get A Demo What is B2B eCommerce integration and why is it important? The success of your B2B eCommerce platform relies on providing…
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What is a Mandatory Purchase Promotion? As part of an intelligent eCommerce solution, all promotional offers can be configured to meet individual price lists and by working in conjunction, build up incentives to encourage customer spend. Get A Demo What is a Mandatory purchase promotion? As part of an intelligent eCommerce solution, all promotional offers…
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What is a Fully Faceted Search? Powerful search capabilities combined with rich media options to maximise sales. Get A Demo What is a Fully Faceted Search? Companies operating a sophisticated B2B eCommerce webstore need to ensure they maximise their product offerings and make them as accessible as possible to all their customers. As eCommerce and online ordering…
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What is Matrix Ordering? Ordering multiple items from a range is extremely fast as the customer just enters the quantities in the relevant cells and has a single click to purchase them all. Get A Demo What is Matrix Ordering? Certain businesses require a multitude of similar products with slightly different specifications, to meet either…
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What pricing strategies can I levy? Offer trade price lists, customer specific discounts & special product group discounts. Get A Demo What pricing strategies can I levy? Within the TrueCommerce B2B eCommerce platform, users can take full advantage of the Price Mapping functionality which accounts for your businesses pricing strategies and policies. This function is…
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What are Real Time Stock ETAs? Real time stock availability levels, ETAs and self management of back orders. Get A Demo What are Real Time Stock ETAs? Real time stock availability levels, ETAs and self management of back orders. It’s important to be able to provide a reliable, effective and efficient service to your customers,…
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