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Order Fulfilment Specialists Outsource EDI to TrueCommerce

COVENTRY, UK – August 19, 2021 -- TrueCommerce, a global provider of trading partner connectivity, integration and digital commerce solutions, today announced that Mosaic Fulfilment Solutions, a fulfilment specialist across the retail, eCommerce, FMCG and not-for-profit sectors, has selected TrueCommerce to automate the exchange of EDI messages with its trading partners.

Mosaic Fulfilment Solutions is an outsourced fulfilment specialist that provides warehousing, manages inventory, and picks, packs and dispatches orders on behalf of its clients. When Mosaic began working with a new customer, Bondi Boost, it needed an EDI solution capable of handling its electronic messaging  requirements. 

Mark Brown, Operations Manager at Mosaic Fulfilment Solutions said, “We didn’t have any in-house EDI capabilities and were looking for a solution that could facilitate our new client’s requirements and meet its Service Level Agreement (SLA). Following a recommendation, we decided to open dialogue with the TrueCommerce team.”

By outsourcing EDI to TrueCommerce, Mosaic Fulfilment Solutions can continue to grow without worrying about complying with current and future electronic trading requirements and day-to-day EDI operations. The TrueCommerce team of technical experts not only take care of the implementation of the solution, they look after the ongoing support and maintenance of the solution.

Craig Greenall, Sales Executive at TrueCommerce said “By choosing TrueCommerce, Mosaic Fulfilment Solutions now has a scalable EDI solution that is underpinned by a network of over 120,000 trading partner maps. With the support of our managed service teams, the company is ideally positioned to secure new contracts that include EDI requirements and manage existing relationships without a lack of EDI knowledge posing a problem. I look forward to continuing to work with Mark and the team and wish them every success in the future.”

To learn more about the TrueCommerce EDI managed service, visit https://www.truecommerce.com/uk-en/solutions/edi-managed-service


About Mosaic Fulfilment Solutions
We offer eCommerce retail brands a complete fulfilment solution. In simple terms, we warehouse your stock, manage your inventory, and pick, pack and dispatch your orders through our courier partners.

In addition to this, we are trusted by over 40 national charities and provide unrivalled, fast and accurate outbound, inbound and support fundraising services for the not-for-profit sector.

Both eCommerce brands and charities benefit from the width and breadth of our services, as well as our constant innovation and the increasing value we add to our key target markets.


Media Contact

Claire Gibbons
Director of Marketing
0845 643 6600
[email protected]