Welcome TrueCommerce Authorised Partners

This page has been designed specifically for you.  It contains a set of on-demand partner webinars, marketing materials and details about our Channel Team.

CONFIDENTIAL: Please refrain from sharing the link to this and related pages with members outside of your company.

The Channel Team

The Channel Team is here for you!  While many TrueCommerce team members are involved in helping with deal closures, implementation, support and additional services required, the Channel Team can assist with many of your core needs as a partner. Comprised of three sales team members and one marketing team member, we are here to help your experience working with TrueCommerce to be as smooth as possible.

Meet Jeff Franklin - Channel Manager

Jeff Franklin is the Channel Manager at TrueCommerce and brings 30+ years of expertise in supply chains for manufacturing and distribution, and ERP systems. He is an entrepreneur at heart and has started a few companies in the computer and software industry, with his last being acquired by TrueCommerce back in January, 2017. He works with his team and our sales teams to embrace our channel partners and to make sure that they understand all of the TrueCommerce offerings and how they can benefit the partner’s customers. He also aligns the partner with the correct person within TrueCommerce, like sales, support or marketing, depending on their need. Jeff believes that partner relationships are an important and crucial part of the TrueCommerce strategy and works with his team to build, cultivate and strengthen the relationships that we have with our partners.

Email: [email protected]
Phone: (724) 308-5937

Meet Reed Houston - Channel Account Executive

Reed Houston is the Channel Account Executive at TrueCommerce, and has worked in both sales and channel for over 6 years. He represents TrueCommerce as the liaison between the various TrueCommerce teams and our resellers/partners in respect to all activities associated with sales, product awareness, support and co-marketing. He is also responsible for identifying, cultivating and maintaining new relationships among business partners and strengthening existing relationships by executing business plans for strategic growth.

Email: [email protected]
Phone: (724) 308-5929

Meet Beka Arnold - Sr. Manager, Channel Partner Marketing

Beka Arnold is the Sr. Manager, Channel Partner Marketing at TrueCommerce, and has worked on the marketing team for over four years. She is a resource for partners looking to elevate their partnership with TrueCommerce on their web site, develop co-marketing campaigns, set up webinars for customers and prospects and compile business system-specific marketing content. She also sends the monthly partner news to keep partners abreast of the latest, and helps execute and promote partner webinars.

Email: [email protected]
Phone: (703) 483-3913


Customer Success Stories

Travis Perkins plc: EDI Case Study

As a fully outsourced solution, Travis Perkins plc no longer requires internal software or hardware for EDI purposes and instead the company benefits from TrueCommerce’s first class infrastructure.

Feelunique: EDI Case Study

Feelunique Benefits From TrueCommerce's Supplier Enablement Solution.

Matthew Clark: B2B eCommerce Case Study

National drinks wholesaler's focus on customer experience prompts move to TrueCommerce's B2B platform

View all Success Stories

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On Demand Partner Webinars

Recorded partner webinars are included here for your convenience. They provide an overview of TrueCommerce as well as details for specific solutions. If you have interest in setting up a similar webinar tailored to your customers or prospects, please reach out to the Channel Team.

Partner Webinar Section


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Marketing Materials

TrueCommerce logos, company descriptions and the latest monthly partner newsletters have been provided here for your convenience.  If you would like to include additional information about TrueCommerce on your web site, please complete this form.

Marketing Materials


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