Gosh Cosmetics Customer Case Study
Gosh Cosmetics Future-Proofs Its Business with EDI
Personal dialog, high degree of professionalism and the ability to process transactions from Gosh Cosmetics’ Danish and, not least, foreign customers. These were a few of the cosmetics company’s key parameters for the decision on replacing their previous EDI supplier with TrueCommerce.
"In order to facilitate procedures, we chose to make everything electronic so that we actually link our economy and ordering system to that of our customers."
From the beginning of 2012, TrueCommerce has handled all EDI transactions at Gosh Cosmetics, in Denmark and abroad.
The cooperation between Gosh Cosmetics and TrueCommerce is relatively new, but for Dewan Sarwar, the first experiences were very positive.
"We entered into the cooperation with TrueCommerce at the beginning of 2012 and from the very start, TrueCommerce’s staff exhibited a dedicated effort and desire to understand our business. The fact that they were also friendly and polite people that we could talk to is only one added benefit. With TrueCommerce, we now have what is nearly the perfect business partner in the EDI area," says Dewan Sarwar.
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