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Hozelock Customer Case Study

Success Stories

Fully managed, outsourced solution delivers improved quality of service to customers

Background

Prior to 2007, Hozelock had been electronically exchanging invoices and orders with its customers for over 20 years, using an on premise, third party EDI solution. However, the company was finding it increasingly difficult to accommodate forever changing customer requirements.

The Solution

Hozelock implemented TrueCommerce’s fully managed B2B electronic trading solution, OneTime, to rapidly respond to its customers electronic trading mandates, while freeing up valuable IT resources.

Benefits

OneTime has allowed Hozelock to consolidate their current customers onto a single EDI platform whilst also allowing them to meet electronic trading mandates from new customers without the need to develop, maintain and support an internal integration/mapping solution.

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