Hozelock Customer Case Study
Fully managed, outsourced solution delivers improved quality of service to customers
Prior to 2007, Hozelock had been electronically exchanging invoices and orders with its customers for over 20 years, using an on premise, third party EDI solution. However, the company was finding it increasingly difficult to accommodate forever changing customer requirements.
Hozelock implemented TrueCommerce’s fully managed B2B electronic trading solution, OneTime, to rapidly respond to its customers electronic trading mandates, while freeing up valuable IT resources.
OneTime has allowed Hozelock to consolidate their current customers onto a single EDI platform whilst also allowing them to meet electronic trading mandates from new customers without the need to develop, maintain and support an internal integration/mapping solution.
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