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PJH Customer Case Study

Success Stories

PJH reaps the rewards by utilising the managed service solution from TrueCommerce

Background

Having a flexible, efficient and integrated EDI solution was crucial for PJH when they began their search for a new EDI provider, as was the ability to onboard new trading partners in a seamless manner. Their previous solution was proving cumbersome, and most of the work was carried out by their internal IT teams which was becoming very expensive and time consuming, and so PJH decided to look for an alternative solution.

The Solution

The need for a managed service solution was becoming more and more imperative to support the day-to-day operations of their business. PJH selected TrueCommerce as their new EDI partner due to their “ability to translate multiple message types… [and their] relationships with our existing trading partners.”

The transition to TrueCommerce followed a structured approach and was completed in a seamless manner, with PJH now taking full advantage of the managed service solution.

Benefits

Since switching to TrueCommerce, what used to be a problematic area of the business has now been revolutionised, giving PJH more time to spend on other areas of the business, allowing the IT team to focus on more value added projects. Not only that, the solution has improved customer relationships within their trading network by being able to provide a scalable solution for all different sized businesses.

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