RSA Customer Case Study
TrueCommerce helps RSA to consolidate it's EDI requirements with a managed platform
The company has always recognised the efficiencies and cost savings that investment in IT can bring to the business and was an existing customer of TrueCommerce UK in 2008 utilising their VAN EDI mailboxes on Information Exchange. In addition, they had a direct contract with TrueCommerce’s partner GXS for Tradanet. Although this setup met RSA’s needs, in mid 2008 external factors caused the company to review their messaging requirements as Chris Kenyon, EDI manager at RSA explained.
Once chosen TrueCommerce started work on developing the solution and it was successfully implemented on schedule in early 2009. By consolidating their 2 VANS RSA now enjoys a number of additional benefits as John outlined.
The consolidated solution now looks after the messaging needs of some 4000-5000 RSA affiliated brokers and delivers.
Since the implementation of the original consolidated EDI platform TrueCommerce have been working closely with RSA to develop it further to satisfy a number of other business requirements.
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