Fruitways Picks Wesupply for a Fully Managed Edi Service

COVENTRY, 4th June 2013 – Fruitways, a leading fruit supplier, has moved to Wesupply’s fully managed outsourced EDI service, OneTime™, to reduce the daily involvement required in complying with its customers’ EDI requirements.

Outsourced EDI is not a new concept to Fruitways; however, the company’s previous web based EDI system was a basic outsourced solution which still required a large amount of input from Fruitways. This proved to be a significant drain on internal resources and the decision was subsequently made to adopt Wesupply’s fully managed service to allow the company to focus on its core business.

Outsourcing to Wesupply’s fully managed service allows Fruitways to benefit from a team of specialists who manage the day-to-day EDI operations on the company’s behalf. Wesupply’s Managed Service team pro-actively monitor network connectivity, message delivery and message validation errors, resolving any issues that arrive, in many cases without having to involve Fruitways.

“Wesupply’s managed service provides us with the peace of mind that comes from knowing that there is a dedicated team available 24X7 to assist us and our trading partners should issues arise.” said Geoff King, Business Systems Director at Fruitways.

The Wesupply service automates the real-time exchange of critical business documents between Fruitways and its customers – leading grocery retailers. The accurate and timely receipt of orders and increased visibility provided by OneTime assists Fruitways with its demand planning processes, ensuring a high level of service is delivered to its customers. The delivery of electronic goods receipt notes enables the company to raise invoices based on the goods received, avoiding invoice discrepancies and delays in payment.

“The fast pace of supplying fresh produce to grocery retailers makes the accurate and timely receipt of EDI messages critical to fresh produce suppliers such as Fruitways.” said Ben Holmes, Sales Executive at Wesupply. “The increased visibility provided by OneTime helps suppliers improve product availability and reduce excess inventory, whilst fulfilling their customers’ requirements.”

Fruitways join a growing number of fresh produce suppliers who trade electronically with their customers through Wesupply’s fully managed service, including Berry Gardens, Produce World, Vitacress and Barfoots of Botley.

About Wesupply
Wesupply provides a fully managed and outsourced electronic business-to-business integration service, using a unique approach that maximises supply chain collaboration between independent organisations. This approach has consistently helped our customers secure tangible operational cost savings along with improved customer service, since the business was founded in 1999. Companies across all industries, including Retail, Building, CPG, Energy and Manufacturing rely on Wesupply to manage business-critical information flows for their extended supply chain processes.

About Fruitways
Fruitways is an integrated fruit business with investments in fruit growing, packing and marketing. The company supply apples and pears to retailers, wholesalers and traders around the globe, priding themselves on delivering quality products and excellent service to customers, while ensuring a competitive and sustainable return to growers.

Fruitways is a member of The Melsetter Group, an agri-business in the Western Cape, South Africa.