< Back to Press Releases

Grant Westfield improve trading processes through TrueCommerce's Managed Service

Grant Westfield improve trading processes through TrueCommerce's Managed Service

Coventry & Manchester UK. 28 February 2019 – TrueCommerce, a global provider of trading partner, integration and unified commerce services, today announced that Grant Westfield, the manufacturer of Multipanel, the UK’s most prominent brand of waterproof bathroom panels, has improved internal efficiencies and trading processes since its move to TrueCommerce.

As a leading manufacturer in the UK, Grant Westfield needed a robust EDI solution to meet its customers’ EDI requirements. Gillian Westland, IT Director at Grant Westfield, explained, “We transfer electronic orders and invoices with over half of our 4,000 customers and as a result it’s imperative that we have a secure EDI solution. The need for reliability and additional functionality prompted us to look at alternative service providers after we outgrew our existing solution. We were also seeking to streamline internal processes and TrueCommerce were able to facilitate this. Through TrueCommerce our EDI project went live on time, ensuring that we could maintain a consistent service to our customers.”

The TrueCommerce managed service provides Grant Westfield with a foundation for growth. The company now has a fully scalable solution that can will cater for future business successes as well as any changes in trading requirements.

TrueCommerce’s first class infrastructure and trading partner platform has given Grant Westfield the peace of mind that system issues and errors will not affect its operations. With a dedicated managed service team pro-actively monitoring the platform, Grant Westfield and its customers can trade without the fear of any unseen errors affecting the network.

Jon Hill, Sales Executive at TrueCommerce, states, “Grant Westfield have benefitted from an EDI solution which has strengthened its trading network. By improving internal processes and leveraging the features of the TrueCommerce portal I am confident that they have the tools in place to continue their success.”

To learn more about the TrueCommerce EDI managed service, visit https://www.truecommerce.com/uk-en/solutions/edi-m...

About Grant Westfield

Grant Westfield, established in 1881, was born through a passion for true craftsmanship, high quality design and expert manufacturing capabilities. With over 100 years of experience in waterproof panel surfaces for wet environments the company manufactures and distributes over 8,000 panels each week under the leading UK bathroom panel brand Multipanel.

2018 saw the launch of the new Linda Barker collection for Multipanel which together with the Heritage and Classic collections provided a range of panels to suit every décor need from luxury to functional. As time becomes the greatest luxury for people, products like Multipanel are disrupting traditional materials such as tiles which take more time to install and to maintain. Through Multipanel, Grant Westfield is creating choice for homeowners and the opportunity to spend time doing more enjoyable things.

For more information, visit https://www.grantwestfield.co.uk/

Media Contact

Claire Gibbons
Director of Marketing
0845 643 6600
Claire.gibbons@truecommerce.com