Stuart Turner improves customer service with Wesupply

Coventry, 16th January 2015: Stuart Turner Ltd, a leading water pump manufacturer, has outsourced its EDI requirements to Wesupply, to improve the efficiency and reliability of its order to cash processes.

With experience of trading electronically with several key customers Stuart Turner understood the benefits of EDI, however the company had not fully implemented it across the business. After receiving several additional customer requests and having successfully used Wesupply’s web portal to connect to industry leading names such as Grafton and Screwfix, the company made the decision to utilise Wesupply’s fully managed EDI service to trade with all its key customers.

“With an increasing number of our customers rolling out EDI programs we feel that now is the right time to invest in our own EDI solution.” said Darren Hassall, Finance Manager at Stuart Turner Ltd.“Wesupply fully understood our requirements and with a large number of household names within our sector moving to the Wesupply network, we are confident that Wesupply are the right partner for our company.”

Stuart Turner wanted a solution that would enable it to fulfil its customers’ EDI requirements, whilst also improving the efficiency of its trading processes. Outsourcing to Wesupply will allow Stuart Turner to benefit from all the fundamental aspects of EDI, such as quicker processing times, increased accuracy and lower costs. Delivered as a fully managed service, Wesupply’s OneTime solution will enable Stuart Turner to roll out EDI whilst still focusing on its core business. Wesupply’s managed service team will pro-actively monitor network connectivity, message delivery and message validation, resolving any issues that may arise.

“We are thrilled that Stuart Turner have chosen Wesupply to manage all its EDI requirements.” said Jon Hill, Sales Executive at Wesupply. “The company now has a platform in place that will enable additional customers to be added quickly and easily as the business continues to grow.”

About Wesupply

Wesupply provides a fully managed and outsourced electronic business-to-business integration service, using a unique approach that maximises supply chain collaboration between independent organisations. This approach has consistently helped our customers secure tangible operational cost savings along with improved customer service, since the business was founded in 1999. Companies across all industries, including Retail, Building, CPG, Energy and Manufacturing rely on Wesupply to manage business-critical information flows for their extended supply chain processes.

About Stuart Turner Ltd

Established in 1906, Stuart Turner’s engineering excellence has earned it a market leading reputation both in the UK and international markets. When you choose a Stuart Turner pump you can be confident you are investing in a name you can trust to deliver quality, reliability, design innovation and industry-leading service. Stuart Turner offers an extensive range of pump solutions for low water pressure problems, waste water removal and water boosting across a broad spectrum of applications.

Visit Stuart Turner’s website at www.stuart-turner.co.uk