EDI supplier onboarding

EDI supplier onboarding and activation

TrueCommerce manages the entire EDI supplier onboarding process for you, removing complexity and risk with tried and tested processes

Easy and efficient onboarding of all your suppliers

Supplier onboarding can be a complex and arduous task, particularly when a large number of suppliers are involved. TrueCommerce manages the entire onboarding process for you, removing complexity and risk from the equation with defined processes that are continually refined.

Each of the steps involved in the onboarding process is critically important in ensuring the maximum number of suppliers are onboarded. Technical specifications must be agreed and implemented correctly, a transparent onboarding process must be put in place and the process itself must be constantly followed up on.

TrueCommerce’s supplier onboarding process consists of three phases:

  • The requirements gathering phase is where an experienced Business Analyst will work with you to understand the scope and objectives of the project.
  • The adoption phase encompasses the end to end communication with the suppliers, from first contact advising them of a new initiative (or move from an existing EDI provider), through to the assignment of an Implementation Consultant.
  • The enablement phase consists of testing all EDI supplier messages to ensure compliance with the scope and objectives that were defined at the beginning of the process.

Once the supplier onboarding process is completed, TrueCommerce’s managed service team will be the main point of contact for you and your suppliers. The managed service team will continue to support the supplier community going forward including onboarding and removal of suppliers from the network. Whether it is setting up and deleting user profiles, a question regarding message validation or just general advice, the managed service team will be able to assist you and your suppliers.


To find out more about TrueCommerce's Supplier On-boarding process, please complete the form below to download the datasheet: