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TrueCommerce manages the entire EDI supplier onboarding process for you, removing complexity and risk with tried and tested processes
Supplier onboarding can be a complex and arduous task, particularly when a large number of suppliers are involved. TrueCommerce manages the entire onboarding process for you, removing complexity and risk from the equation with defined processes that are continually refined.
Each of the steps involved in the onboarding process is critically important in ensuring the maximum number of suppliers are onboarded. Technical specifications must be agreed and implemented correctly, a transparent onboarding process must be put in place and the process itself must be constantly followed up on.
TrueCommerce’s supplier onboarding process consists of three phases:
Once the supplier onboarding process is completed, TrueCommerce’s managed service team will be the main point of contact for you and your suppliers. The managed service team will continue to support the supplier community going forward including onboarding and removal of suppliers from the network. Whether it is setting up and deleting user profiles, a question regarding message validation or just general advice, the managed service team will be able to assist you and your suppliers.