“TrueCommerce Netalogue helped us deliver value to our customers whilst remaining open and flexible at all times. The platform was configured to deliver customised solutions for each of our different business offerings without the need to bespoke and all in a timely fashion. The support we received from the TrueCommerce Netalogue team post go live was also first rate.”
Head of Systems
“They have helped BWG make substantial savings since installation and continues to deliver cost savings every day across the buying, supply chain and finance functions.”
“As a company with multiple trading entities, who trade electronically with a large number of customers, it is vital that we have a robust and reliable EDI solution. Following our experience of TrueCommerce’s managed service through our trading relationship with Sainsbury’s, we felt confident that the service would resolve the issues we had experienced with EDI in the past.”
Head of Group IT
“We were keen to find an alternative ecommerce solution which was reliable, robust and scalable and at the same time could better serve and support our publicans. TrueCommerce Netalogue has proved to be the perfect fit for our business. Working collaboratively, TrueCommere Netalogue’s account team helped incorporate cutting edge functionality which was rapidly deployed to the benefit of our online users and the initial feedback has been extremely encouraging. Positive comments have centred around the ease of navigation, visual engagement, search functionality, mobile optimisation and intuitive nature of the site which we hope will lead to further online recruitment and sales. We look forward to developing the platform with more enhanced features as our business continues to evolve and cater for changing publican requirements.”
Group Services Director
We chose to work with Netalogue for our B2B platform largely because of their experience in the drinks industry, which helped them to understand our requirements from the start. They had already considered, and solved, many industry-specific problems we had encountered with other eCommerce platforms.
The solution was capable of meeting all of our immediate needs with options to add other functionality in future and link to our other systems seamlessly using SSO. The range of configuration options is also very impressive, allowing us to change things which arose later in the project or after go-live.
Throughout the implementation, from initial scoping through to UAT, the Netalogue team have been responsive and flexible, quickly solving issues when we find them and meeting our agreed timescales. Communication on the status of the overall project and individual issues has also been very clear at all times.
“We are delighted with the time savings and improved accuracy that we have achieved since we moved to TrueCommerce. Our merchandising team is more efficient as they no longer need to print purchase orders, less time is spent receipting stock in our distribution centre and we’ve seen a reduction in the number of invoice matching errors.”
“Since moving to TrueCommerce’s EDI managed service we have benefited from a single EDI platform for all divisions within the group, which has hugely reduced the amount of in-house IT resource required to support EDI on a day to day basis.”
Senior Systems Analyst