RSA: EDI Case Study

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TrueCommerce helps RSA to consolidate it’s EDI requirements with a managed platform

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Picture this… operating since 1710, you are now a FTSE 100 company, listed on the London Stock Exchange. Previously known as Royal Sun Alliance your company is made up of a number of strong individual businesses including MORE TH>N and Codan and is organised into 3 main regions looking after 20 million customers worldwide.

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But, although you have always recognised the efficiencies and cost savings that investment in IT can bring and have utilised EDI, external factors cause you to review your messaging requirements. You were told that IBM was going to withdraw support for the underlying Systems Network Architecture (SNA) on which your 2 messaging solutions ran, so you had to look for a new platform on which both your EDI VANS could operate.

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So, you ask a number of organisations to put forward a proposal for a managed paltform. turn to TrueCommerce and GS1 for help. After shortlisting two providers you select TrueCommerce due to our level of understanding of the nature of your problems and because our solution provides the best option for getting management information (MI) out of the system quickly and easily.

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Now, your EDI usage has been consolidated onto a single platform which simplifies your charging model and delivers far greater visibility. Your consolidated solution now looks after the messaging needs of some 4000-5000 RSA affiliated brokers and the flexibility of our solution coupled with our levels of customer service have made the project a success.

„The consolidated and managed EDI platform that TrueCommerce proposed and implemented is without doubt the right solution for RSA. It is flexible enough to adapt to changing circumstances as has been evidenced by the new requirements it has been able to meet since its original implementation“.

Chris Kenyon, EDI Manager, RSA