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24/7 Customer Support for TrueCommerce Products
Submit a Case Anytime
Need help from our service desk? We’ve got you covered 24/7/365. If you’re an active TrueCommerce customer, you can create or manage support tickets through the Account Management Portal in the Foundry Platform.
Call Our Technical Support
Have a critical or time-sensitive issue? Call our TrueCommerce technical support team at +1-888-430-4489, and select Option 3 for Support. For routine questions, submitting a case is the fastest way to get help.
Meet the TrueCommerce Help Desk
We are proud to set ourselves apart from other support teams. We take personal pride in supporting you, both through our interactions and the tools we provide you with. Learn more about who we are and how we help you do business in every direction in this introduction to TrueCommerce support.
TrueCommerce University
Looking for ongoing education? TrueCommerce University is your go-to learning center for product knowledge and skill-building. It offers interactive and on-demand training on all our products – from EDI integration to advanced platform workflows. Perfect for new users and experienced pros alike.
