Seafresh Group: EDI Case Study

Seafresh_EDI

Seafresh Group Increases Productivity, Efficiency and Accuracy with TrueCommerce’s Integrated EDI Solution

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Picture this… you’re a forward thinking business and a leading player in the global seafood market. You work with global retailers including Tesco, Sainsbury’s and Marks & Spencer to provide the highest quality and most responsibly sourced seafood at the best value.

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But, as you continue to grow, you experience system and service issues with your incumbent on-premise EDI solution. In the fresh fish business, there’s no room for error so when these issues begin to threaten your customer service you decide to look for an alternative provider.

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So, you decide to move to TrueCommerce’s web EDI solution, which enables you to quickly and easily migrate from your existing unstable solution. You comply with your customers‘ EDI requirements by using the portal to receive and acknowledge orders, create and send ASN’s and SSCC pallet labels, and create and send invoices.

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You then, see an opportunity to build upon the benefits through automation and integration, which allows your team to focus on value added tasks. Integrating your Oracle ERP and WMS systems with the our EDI solution gives you a stable and secure electronic trading system.

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Now, you’re enjoying significant productivity and efficiency benefits, with a reduction in manual processes. Our online portal gives you complete visibility into your electronic trading and our managed service team provide you with the security you need to grow your business. Now you can easily onboard new customers and expand your electronic trading as demand dictates.

„Ultimately, seafood is our area of expertise, not EDI, which is where TrueCommerce come in. Support is a key element of the TrueCommerce service. In August, we needed a high priority change making to the order messages for one of our customers, with only a few days‘ notice. TrueCommerce understood the importance of this to us, and turned the work around in time to meet our deadline“

Tim Hunter, Group Head of IT, Seafresh Group