Month: January 2023

How Will Digital Transformation in Supply Chain Improve the Customer Journey?

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Avatar for Renny Smith
Renny Smith

Countless organisations spanning multiple industries have adopted digital transformation. From marketing to sales to customer experience, each department has developed and implemented its own version of digitisation. The supply chain industry is no different, having been pushed by the pandemic and omnichannel buying behaviors to accelerate digitisation plans. According to a Gartner estimate, 50% of […]

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Tips for Improving Your Supplier Relationships

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Avatar for Renny Smith
Renny Smith

Building long-term, strategic relationships with suppliers should be a goal for every retailer. Improving supplier relationship management (SRM) brings benefits that help you deliver high-quality products and services to your customers. These supplier management tips will help your company as it strategises for more effective supplier relationship management. 1. Treat Your Suppliers Like Partners Suppliers […]

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