Your business can choose between in-house EDI and outsourcing EDI using a trusted provider. We explain the two options below.
In-House EDI
In-house EDI requires your organisation to be responsible for internally managing its EDI processes. This includes overseeing setup, managing maintenance, data translation, focusing on EDI mapping, and providing support. You will need complete control over the EDI system, which also consists of managing updates, onboarding, and other internal resourcing. Over the years, our customers have highlighted the shortcomings they have experienced while managing their EDI in-house. These were often driving factors behind choosing EDI from TrueCommerce:
- Increased Responsibility: Managing and ensuring the success of an in-house EDI system can be a heavy responsibility. This can challenge and lead to added pressure in operations and staffing.
- Higher Workload: Businesses may need to hire extra staff to handle EDI tasks, leading to increased workload and operational costs.
- Reliance on Internal Expertise: Relying solely on internal expertise may limit adaptability in addressing new or unusual scenarios. It can also potentially affect system performance, leading to downtime and profit loss.
- In-House EDI Costs: Including ongoing software licensing fees, infrastructure/technology expenses, internal staffing and recruitment costs.
Outsourced EDI
Outsourcing EDI means that external providers handle technical aspects like system setup, maintenance, data translation, communication, and mapping, offering comprehensive support. The advantages of Outsourced EDI include:
- Access to Specialised Experts: EDI service providers bring specialised knowledge and efficient problem-solving skills, ensuring seamless operations.
- 24/7 Management & Support: Some providers offer round-the-clock support, minimising downtime risks and ensuring prompt issue resolution.
- Optimised Resource Allocation: With external management of all EDI tasks, organisations can focus resources on core business strategies, enhancing productivity and efficiency.
If you do decide to streamline your EDI process and focus on growing your business, TrueCommerce is here to help.