Webinar: Interactive Product Substitutions and Self-Service through EDI

In conjunction with GS1 Ireland, we will cover how businesses can use an add-on to their existing EDI system to instantly provide buyers with visibility into lead times and the ability to arrange product alternatives as well as conducting post-sale self-service, such as reporting shortages and requesting returns.

Our webinar will highlight how this add-on:

Empowers organisations to reduce the hidden cost of order processing and eliminate customer service calls.
Helps businesses improve the speed and efficiency of inventory disputes by providing your customers with an email link to view order lines that cannot be fulfilled and arrange alternatives.
Reduces your administrative workload by enabling your customers to self-serve their needs online.