Schur International – EDI Built for Multinational Operations

About Schur

Schur International A/S is a Danish family-owned business specialising in packaging solutions. Founded in 1846, Schur has grown into a global enterprise with operations in multiple countries.

The company offers a wide range of products, including carton and flexible packaging, packing machines, labels, and logistics solutions.

With 12 subsidiaries across five countries serving over 100 markets, Schur faces the challenge of managing complex multinational supply chains while maintaining seamless communication with customers and suppliers.

The Challenge

As Schur expanded internationally, its legacy systems struggled to support the growing volume and complexity of electronic communications. Coordinating accurate data exchange across subsidiaries using Microsoft Dynamics NAV, and transitioning from NAV to Dynamics 365 Finance & Operations (FO), became increasingly difficult.

Schur also needed client- and supplier-facing EDI solutions across these ERP environments, including integration with a third-party FO application. Ensuring business continuity during the ERP upgrade while unifying operations was critical.

Previously, Schur used three different regional EDI tools, creating data silos and inconsistencies. Manual processes in some subsidiaries led to delays, with over 10% of transactions requiring rework due to formatting or data quality issues.

The Solution

TrueCommerce partnered with Schur to deliver a robust and scalable EDI solution tailored to multinational needs. The implementation featured TrueCommerce’s Managed Service FO, integrated with a third-party FO app, enabling efficient EDI workflows across all subsidiaries.

This solution supported both Dynamics NAV and Dynamics 365 FO environments, allowing Schur to centralise communication and standardise processes across its client and supplier network. Now connected to over 100 global partners through a single EDI platform, Schur has streamlined cross-border coordination and unified data exchange.

Columbus acted as Schur’s VAR (value-added reseller) for the ERP implementation. A phased rollout enabled regional onboarding, limiting disruption while ensuring stakeholder buy-in and data readiness. The TrueCommerce dashboard now provides centralised control of EDI flows, improving exception handling and visibility across regions.

“Our challenge was to unify EDI across subsidiaries and support a major ERP migration without disrupting daily operations.”

Jan Damkjær
Group Digitalisation Director
Schur International