FAQs

Get answers to your questions on EDI - benefits and technical knowledge. What is EDI? What is a VAN? What is a Managed Service? What is an EDI mailbox?

What are Authoriser controls? Configure catalogues to specific sectors, customers, product codes or product groups. Get A Demo What are Authoriser controls? Authorizer controls provide complete staff role configuration with approval limits, allowing your business to keep full control of individual employee spending with different suppliers. This functionality is valuable for businesses with complex operational…
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What are order turns? Establish stronger distributor relationships that lead to increased sales and reduced inventory costs Get A Demo What are order turns? Order turns refer to the amount of times your inventory sells out, or needs replenishing. TrueCommerce helps companies to increase turns by up to 25% by establishing a collaborative and secure…
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What is an Inventory Management method? Increase shelf availability by 17% by ensuring the right products are in the right place at the right time Get A Demo What is an Inventory Management method? An Inventory Management method is a tool, technique or strategy used for storing, tracking, delivering, forecasting and ordering inventory or stock.…
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What is B2B eCommerce? B2B eCommerce is the abbreviation of business-to business electronic commerce. It refers to the online sale of goods, products or services between businesses via a webstore or online sales portal. Get A Demo What is B2B eCommerce? B2B eCommerce, short for business-to-business electronic commerce, involves the online sale of goods, products,…
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What are the benefits of B2B eCommerce? The fully configurable platform provides the flexibility to meet all B2B business requirements Get A Demo What are the benefits of B2B eCommerce? Integrating a branded e-commerce site with a B2B engine provides many benefits for businesses navigating today’s digital landscape. From scalability and enhanced efficiency to elevated…
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What is Omnichannel? A multichannel approach to selling that seeks to provide the customer with a seamless shopping experience. Get A Demo What is Omnichannel? Omnichannel is a business strategy aimed at providing customers with a seamless shopping experience. Omnichannel, also spelled omni-channel, is an approach to sales, marketing and customer support that seeks to…
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What is B2B eCommerce Integration? B2B eCommerce integration refers to the connection between your B2B eCommerce platform and your other back office systems such as your ERP, accounting and warehouse management systems. Get A Demo What is B2B eCommerce integration and why is it important? The success of your B2B eCommerce platform relies on providing…
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What is a Mandatory Purchase Promotion? As part of an intelligent eCommerce solution, all promotional offers can be configured to meet individual price lists and by working in conjunction, build up incentives to encourage customer spend. Get A Demo What is a Mandatory purchase promotion? As part of an intelligent eCommerce solution, all promotional offers…
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What is a Fully Faceted Search? Powerful search capabilities combined with rich media options to maximise sales. Get A Demo What is a Fully Faceted Search? Companies operating a sophisticated B2B eCommerce webstore need to ensure they maximise their product offerings and make them as accessible as possible to all their customers. As eCommerce and online ordering…
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What is Matrix Ordering? Ordering multiple items from a range is extremely fast as the customer just enters the quantities in the relevant cells and has a single click to purchase them all. Get A Demo What is Matrix Ordering? Certain businesses require a multitude of similar products with slightly different specifications to meet the…
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What pricing strategies can I levy? Offer trade price lists, customer specific discounts & special product group discounts. Get A Demo What pricing strategies can I levy? Offer trade price lists, customer-specific discounts & special product group discounts.  When planning your B2B strategy, it can be advantageous to incorporate pricing into your strategy. Our B2B…
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What are Real Time Stock ETAs? Real time stock availability levels, ETAs and self management of back orders. Get A Demo What are Real Time Stock ETAs? Real time stock availability levels, ETAs and self management of back orders. It’s important to be able to provide a reliable, effective and efficient service to your customers,…
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