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B2B eCommerce: Do Business online, don’t just sell online

Richard Gallacher
August 17, 2020

As consumers, more and more elements of our lives are moving online, but when it comes to B2B ordering many companies don’t even have the capability to sell online, let alone do business online.

Capturing sales at the click of a button, from anywhere at any time of day, enables sales growth, however, where companies can really reap the rewards of an online presence is when they can correlate sales growth with a reduction in operating expense and administration by doing business online.

When call centres, roaming sales forces and physical stores experienced unprecedented levels of disruption due to COVID-19, online selling became essential for many organisations to survive, however the need for an online presence extended beyond just a storefront. For us, here at TrueCommerce the self-service functionality has been the most popular and sought after element of our leading B2B eCommerce platform over the last few months.

Do business online with B2B eCommerce

We understand that an enterprise level B2B eCommerce solution needs to provide far more than just the ability to just sell online. With our advanced B2B functionality and intuitive B2B storefront our client’s customers can check order statuses, view credit statements as well as access and pay invoices 24/7. Empowering your customers to take advantage of self-service streamlines both parties’ networks, as well as offering your clients the freedom to manage their orders at their convenience.

Recognised by both Gartner and IDC, here at TrueCommerce we appreciate that enterprise organisations need a bedrock of reliable tools and processes to execute their selling strategies at the largest scale. We’ve been working with B2B organisations for 19 years and help businesses such as Bunzl, Greene King, Transport for London, Chubb and C&C Group offer their customers the self-service functionality they need, as well as integrating into leading ERP systems including SAP, Oracle, Microsoft and Sage. We’ve also been able to help many organisations ramp up their online presence in the last 3 months to overcome the challenges they’re facing.

If you’re interested in growing your business online get in touch to find out how we can help you increase your revenue and reduce your costs.



Richard Gallacher is a Marketing Executive here at TrueCommerce. As a key member of the marketing team, Richard provides insightful, accessible information to help businesses improve and grow their operations. Richard is based in our Manchester office.