Marketplace Integration with Your ERP/Business System


March 25, 2019

In reviewing the results from the last 12 months, there were several trends that have emerged, one of which is a notable increase in the number of organisations looking for integration to marketplaces such as Amazon and eBay, including many high volume suppliers.

But where is this demand for more efficiency coming from?

Our customers’ experience with Amazon pinpointed the bottleneck that is true across all marketplaces. As their marketplace order volumes grow, vendors start struggling with timely order processing and keeping inventory in sync. The reason is simple: moving order data between their marketplace accounts and their ERP/business system remains largely a manual process for most sellers.

There’s no debate that online marketplaces are rapidly reshaping the future of retail, and that aligning with this trend will be pivotal for the success of many brands, even in niche markets. As the only solution provider offering the critical, end-to-end automation that brands need to succeed and grow with an online marketplace strategy, TrueCommerce is leading from the forefront of this movement—helping our customers to thrive in an ever more competitive world.

By automating the flow of order, product and inventory data in and out of Amazon and other marketplaces, TrueCommerce customers are able to process marketplace orders faster and from a single location, using standardised workflows. Automation also reduces costly errors, as there is no need to rekey marketplace tracking numbers or manually sync marketplace inventories. This makes managing eCommerce orders as streamlined as handling orders from major retailers using integrated EDI, as many of our customers do today.

If you are a manufacturer, distributor or retailer looking to leverage online marketplaces, or to improve your current processes, please contact TrueCommerce to discuss how we can help you do business in every direction.

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