TrueCommerce Recognised as a Leader in IDC MarketScape: Worldwide Multi-Enterprise Supply Chain Commerce Network for third time

IDC MarketScape Whitepaper

March 28, 2024

By Ryan Tierney

The need for robust, integrated solutions for supply chain management has never been greater. As businesses strive to navigate the complexities of global supply chains, having a reliable, efficient network that connects all facets of the supply chain ecosystem becomes paramount. This is where TrueCommerce shines. We believe our recent recognition as a Leader for the third time in the IDC MarketScape: Worldwide Multi-Enterprise Supply Chain Commerce Network (MESCCN) 2023 Vendor Assessment* report underscores our excellence and innovation in this critical area.

We believe this recognition is a testament to our unwavering commitment to pushing the boundaries of what is possible in supply chain management. By offering a comprehensive suite of services encompassing trading partner connectivity, integration solutions, and omnichannel capabilities, we are positioned as a go-to partner for organisations looking to optimise their supply chain operations.

TrueCommerce Strengths

The IDC MarketScape report, which evaluated14 vendors based on rigorous criteria, highlighted several areas of strength for TrueCommerce:

  • Integration capabilities: “TrueCommerce offers a large global network of pre-connected supply chain participants, enabling rapid onboarding and deeper integration with the supply chain. TrueCommerce’s modern network is integration agnostic, which enables customers to integrate all of their supply chains, whether integrating through the B2B Commerce Supplier Enablement portal, EDI, XML, API, PDF, unstructured document, or other means, as well as when integrating with government agencies for tax compliance or e-invoicing mandates. The breadth of connectivity capabilities enables TrueCommerce to deliver more meaningful integration/digitisation for their customers and deliver a stronger ROI.”
  • Extensive network connections: “TrueCommerce offers extensive integration capabilities with pre-built and purpose-built integrations with 50+ ERP, OMS, and other mission-critical business systems. TrueCommerce’s robust integration platform enables rapid implementation and flexibility to adapt the integrations to unique business processes and supply chain requirements.”
  • Premium Managed Services: “TrueCommerce offers a premium level of managed services that extends beyond the service levels offered by most networks. TrueCommerce offers edge-to-edge (network participant to network participant) proactive monitoring of transactional activity, assured measure delivery, detail level validation, proactive error resolution, and multi-enterprise connectivity monitoring.”

By leveraging global connectivity and integration capabilities, our applications enable organisations to achieve end-to-end supply chain management, streamline delivery processes, and simplify operations. This holistic approach to supply chain solutions reflects our understanding of the complexities and challenges businesses face in today’s global market.

Customer-centric Approach

We believe our recognition by the IDC MarketScape also highlights our customer-centric approach and our teams’ efforts to simplify and expedite the onboarding process, a critical aspect of growing a network business. By providing adaptable tools and intuitive connectivity options, we address one of the key challenges in supply chain management — reducing complexities and making it easier for businesses to join and benefit from our network.

Simon Ellis, Group VP for Supply Chain at IDC, further emphasises the importance of addressing these challenges. “Difficulty in onboarding suppliers and other partners has been a common refrain from manufacturers’ either adopting or expanding their supply chain network footprint,” states Ellis. “Addressing these challenges has been an area of attention for TrueCommerce who are focused on simplifying and reducing onboarding times and addressing master data challenges by offering adaptable tools and simpler and more intuitive connectivity capabilities.”

Enabling a Fully Digital Supply Chain

Looking ahead, our vision for the future is ambitious and forward-thinking. We are committed to being at the forefront of enabling a fully digital supply chain. With significant investments in product and technology already made in 2023 and more developments for 2024 and beyond, TrueCommerce is poised to continue leading the way in supply chain innovation. This dedication to advancement and customer success ensures that we meet our customers’ current needs and are well-prepared to tackle future challenges in the industry.

We believe our continued recognition as a Leader in the IDC MarketScape for MESCCN reflects our dedication to excellence, innovation, and customer satisfaction. By providing comprehensive integration capabilities, premium managed services, and a focus on simplifying the supply chain process, we are redefining the standards for supply chain network providers. As we continue to invest in new technologies and expand our global network, we remain a trusted partner for organisations seeking to navigate the complexities of modern supply chains. With TrueCommerce, businesses are well-equipped to achieve streamlined, efficient, and resilient supply chain operations today and in the future.

*SOURCE: IDC MarketScape: Worldwide Multi-Enterprise Supply Chain Commerce Network 2023 Vendor Assessment, by Simon Ellis, Dec 2023, IDC #US49948423

Author: Ryan Tierney

Author Bio: Ryan Tierney is the SVP, Product at TrueCommerce. He has devoted the last 19 years to developing cutting-edge supply chain solutions and services for our customers. Ryan and his team oversee the TrueCommerce TC.Net platform, Transaction Manager, Mapping Manager and Business System integrations. When he’s at home, Ryan enjoys spending time with his wife and three sons and playing a good round of golf.

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