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Costa Coffee Selects TrueCommerce for Global EDI Expansion to Support Rapid Growth
COVENTRY, England — (October 7, 2024) — TrueCommerce, a global provider of supply chain and trading partner connectivity, integration, and omnichannel solutions, has been selected by Costa Coffee, Europe’s leading coffee chain, to spearhead their global EDI expansion. TrueCommerce will support Costa Coffee’s ambitious growth plans by providing unified EDI integration and enhancing operational agility.
As Europe’s foremost coffee retailer, Costa Coffee has a vast and growing presence with more than 3,000 establishments spread across the continent. The company’s decision to partner with TrueCommerce highlights their commitment to optimising operations and enhancing their global supply chain capabilities.
Costa Coffee, renowned for its premium coffee and exceptional customer service, is now employing TrueCommerce’s fully managed EDI solution to refine its operations. This solution will seamlessly integrate with Costa’s existing ERP system, Microsoft Dynamics 365 Finance and Operations, making it an ideal match for the company’s extensive EDI needs.
Given its expansive network, Costa Coffee required a solution capable of adapting to its rapid growth and evolving requirements. Keith Patterson, Global Enterprise Architect at Costa Coffee highlights, “In addition to the scalability and reliability demands of our ever-growing organisation, we were concerned with future-proofing our trading partner connectivity. The EDI platform provided by TrueCommerce will ensure we are well-prepared for ongoing growth during this exciting period for our business.”
Matthew Wilcock, Senior Vice President, Sales, Europe at TrueCommerce, emphasises the partnership’s value: “Our collaboration with Costa Coffee is aimed at enhancing scalability, reducing risk, and accelerating growth. By leveraging our advanced EDI solutions, Costa Coffee will benefit from improved operational efficiency and reduced technical burdens, enabling them to focus on expanding their market presence with agility. We look forward to supporting Costa Coffee’s continued success.”
TrueCommerce is set to deliver vital support for maintaining high standards and achieving international goals. The solution ensures EDI compliance and fosters better interactions with customers, suppliers, and logistics providers.
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About Costa Coffee
Costa Coffee is the leading coffee shop chain in Europe, renowned for its premium quality coffee and exceptional customer experience. Founded in London in 1971, Costa Coffee has grown to become a global coffee powerhouse with over 3,000 stores across more than 30 countries. The brand prides itself on its commitment to excellence, from the carefully crafted coffee blends to the warm, inviting atmosphere of its cafes. Costa Coffee’s dedication to quality extends to its sustainable sourcing practices and community initiatives, reflecting its mission to deliver the best coffee experience while making a positive impact on the world.
About TrueCommerce
At TrueCommerce, we empower businesses to improve their supply chain performance and drive better business outcomes. Through a single connection to our high-performance global supply chain network, businesses receive more than just EDI, they get access to a fully integrated network that connects their customers, suppliers, logistics partners and internal systems. Our cloud-based, fully managed services help businesses achieve end-to-end supply chain management, streamlined delivery, and simplified operations. Our E-Invoicing solution enables businesses with subsidiaries across Europe or the globe to stay compliant with local requirements when sending electronic invoices. With 25+ years of expertise and trusted partnership, TrueCommerce helps businesses reach their true supply chain potential today while preparing them for the future with our integration-agnostic network. That’s why thousands of companies—from SMBs to the global Fortune 100, across various industries—rely on us. To learn more, visit www.truecommerce.com.
TrueCommerce is a trademark of True Commerce, Inc. All other trademarks are property of their respective owners.
