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Bristan Group Customer Case Study

Success Stories

Order visibility delivers improved customer service

Background

Bristan Group Ltd. needed to improve efficiencies in its customer order process. The goal was to remove errors resulting from the manual administration of orders received via post, fax and email.

The Solution

TrueCommerce’s innovative B2B solution provides Bristan Group Ltd. with a rapid and effective connection to its supply chain network to deliver a low risk, easy to join and mature outsourced solution, allowing quick deployment of a more efficient and effective electronic trading process across their customer base.

Benefits

"TrueCommerce have made it easy for us to trade electronically with our customers. They take care of all the transactions and seamlessly on-board new customers without tying up internal resources, allowing my team to re-focus on their core role." Richard Evans, Head of IT & Customer Contact,Bristan Group Ltd.

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