Question 1

Does TrueCommerce currently offer integrations for Microsoft Dynamics AX?

Accepted Answer

TrueCommerce continues to offer integrations and support to current customers for Microsoft Dynamics AX and looks forward to supporting them in their move to a new ERP offering. However, the sunsetting of Microsoft AX means TrueCommerce no longer offers Microsoft AX EDI integration to new customers. As a Microsoft partner, we offer a full range of EDI integrations for Microsoft ERPs and all other leading providers, including cloud-based and on-premises options.

Question 2

Why integrate a cloud-based ERP with a cloud-based EDI solution?

Accepted Answer

A cloud-based EDI solution from a fully managed service provider like TrueCommerce can offer significant benefits compared with on-premises EDI—including lower costs, improved scalability, increased visibility on supply chain data, and enhanced business process efficiency. If you are using a non-integrated or legacy EDI system with Microsoft AX today, upgrading to a new ERP may require major changes to your EDI environment. A plug-and-play, cloud-based integrated EDI solution can drive automation across your key supply chain processes, honing your competitive edge and improving customer service and partner communications while positioning you for ongoing agility and growth.

Top benefits of cloud-based, integrated EDI for your new ERP include:

Web-based accessibility to manage EDI from almost anywhere you happen to be.
Flexibility and scalability to meet new trading partner demands without major cost outlays.

Ensure alignment with trading partner requirements through mapping updates made as needed, based on trading partner specifications. Reduced maintenance requirements that minimise demands on your IT staff.

Question 3

Why upgrade ERP and EDI at the same time?

Accepted Answer

You might think that upgrading EDI in parallel with an ERP upgrade would cause confusion or take twice as long. But an experienced, customer-focused partner like TrueCommerce can actually save you time and effort in a dual upgrade scenario, by providing the right self-service tools combined with step-by-step support wherever you need it. We also offer a huge array of pre-built trading partner maps to accelerate a dual implementation. Moreover, choosing a cloud-based EDI option to complement a cloud-based ERP eliminates the time, expense, and risk of server-based installations.

Question 4

Can TrueCommerce help integrate and automate supply chain workflows with the latest Microsoft Dynamics 365 ERPs?

Accepted Answer

A Microsoft Dynamics 365 ERP solution like Dynamics 365 Business Central or Finance & Supply Chain Management is an ideal starting point for automation because it centralises access to diverse internal data sources. With the help of integrations to key external data sources like EDI or APIs, you can create workflows that require minimal human intervention, empowering your staff to focus on strategic tasks. Automation also eliminates human error, saving more time and effort.

TrueCommerce can automate your most critical supply chain connections to third-party systems within Microsoft Dynamics 365, including accounts payable, accounts receivable, and 3PL/warehouse communications—all by leveraging the platform’s robust tools, without the high cost of add-ons or modifications to core ERP programming. The result is improved data visibility, decision-making, and business agility.

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