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Both SFTP and API offer strong security for EDI data exchange, but they do so in different ways. The right choice depends on your technical environment and how your team manages access.

SFTP uses encrypted file transfer over SSH, making it a reliable and well-established option for batch-based workflows. It is widely supported, simple to configure, and a solid choice for teams that need secure, predictable data movement without event-driven requirements.

TrueCommerce API uses OAuth token-based authentication with encrypted transmissions, giving development teams enterprise-grade, governed access to B2B transaction data. Tokens expire automatically and access is controlled at the application level, which reduces the risk of unauthorized access compared to shared file system credentials. For teams with developers managing integrations, this model provides tighter, more auditable security controls.

Both options are supported on the TrueCommerce platform. Many customers run them alongside each other, using SFTP for stable batch workflows and TrueCommerce API for processes that require event-driven accessor tighter integration with internal systems. TrueCommerce continues to manage trading partner compliance, document translation, and delivery regardless of which connection method you use.

The right choice depends on who is doing the work and what your team needs from the connection.

For non-programmers and teams without dedicated IT resources, SFTP is the simpler starting point. It requires no API coding just structured data formatting such as CSV or XML. Setup is straightforward and the workflow is predictable, making it a practical choice for businesses that need reliable data exchange without technical overhead.

For teams with development resources, TrueCommerce API provides another way to work with B2B transaction data. Instead of relying solely on file-based exchanges, developers can access and submit transaction data through APIs, apply business-specific logic, and integrate transaction data into internal applications, workflows, and dashboards.

Because TrueCommerce API is built for B2B commerce, common transaction types such as orders, acknowledgements, order changes, shipment notices, and invoices are already supported. Teams can focus on building the business processes they need rather than creating transaction frameworks from scratch.

Many customers use both APIs and file-based integrations together. For example, organizations may continue using SFTP for established batch-based processes while using APIs for workflows that require greater flexibility, event-driven integration, or tighter connections to internal systems. Both approaches operate on the same TrueCommerce platform, allowing customers to modernize at their own pace while preserving the EDI foundation already in place.

TrueCommerce can connect your entire supply chain! From eCommerce platforms andonline marketplaces, to EDI partners and 3PL systems. You can access and manage all your connections in a centralized platform. With this unified view, you can:

Our solution ensures streamlined connectivity between your ERP, trading partners, and eCommerce storefronts so you can focus on growing your business without technical roadblocks.

For SFTP connections, TrueCommerce is responsible for hosting the server. We do not support connections to self-hosted SFTP servers, as we provide a fully managed, secure hosting environment for all our customers’ file transfer needs. This ensures reliable performance and security for your data exchanges.

TrueCommerce offers predefined standards in various file formats to ensure seamless data integration. However, if your business requires custom file layouts, we can accommodate them. If sample layouts are provided, they can be reviewed to ensure they meet usability and integration requirements, ensuring smooth data exchange across systems.