Overcome supply chain uncertainty through your EDI solution

With supply chain issues affecting order fulfilment more than ever, there has never been a better time to improve the handling of shortages. Our EDI upgrade lets you easily present your customers with alternatives to help maximise sales, whilst providing improved levels of customer service.

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Interactive Product Substitutions and Self Service through EDI

For TrueCommerce EDI users, a simple upgrade to your existing EDI system can instantly provide your customers with visibility into lead times and the ability to arrange product alternatives, whilst conducting post sale self-service, such as reporting shortages and requesting returns, helping you reduce the hidden cost of order processing and eliminate customer service calls.

Key features of our EDI upgrade

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Maximise revenue by capturing sales with product alternatives

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Reduce admin workload by replacing manual tasks with automated equivalents

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Reduce the hidden cost of order processing by reinvesting valuable time into more strategic areas of the business

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Improve the speed and efficiency of dealing with inventory shortages on your EDI orders

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Improve customer service levels by offering online self-service

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Fast and easy to implement – just upgrade your existing EDI solution

Ready to do business in every direction?

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