Follow Your True Career Path at TrueCommerce
TrueCommerce revolutionises trading partner connectivity by linking suppliers, retailers and end consumers in one global commerce network. With our flexible, integrated and fully managed service solutions, customers of any size can easily connect with any trading partner while enjoying the peace of mind of a proven service platform that reliably handles tens of millions of transactions annually without the need for any customer interaction.
Established for over 20 years, TrueCommerce has grown exponentially in Europe and the United States through the provision of our customer-centric market leading service. As a fast-growing technology business, boasting many household names amongst our expanding global customer base, we are looking to continue our growth by recruiting talented professionals who are eager to develop their skills within a friendly and motivational work environment.
Please see below for a list of current career opportunities available:
You will be responsible for ensuring that TrueCommerce software implementations are proactively coordinated, planned, managed, and delivered in accordance with company implementation best practices and methodologies.
TrueCommerce is currently looking for a Customer Relations Manager, who wants to be in a dynamic and ambitious environment, to be a point of contact and nurture long-term relationships with our most prestigious customers while working closely with all operations teams within TrueCommerce and reporting to the Customer Support Department.
TrueCommerce is currently looking for a Tier 1 – Associate Service Desk Consultant within the UK region managed from our Birmingham office. This is an exciting opportunity to join a growing and successful organisation that is looking to train and develop the right individual. You will have the opportunity to learn how the business works as well as getting involved in project work and interacting with customers.
TrueCommerce is currently looking for a Service Desk Consultant – Tier 2 within the UK region managed from our Birmingham office. This is an exciting opportunity to join a growing and successful organisation that is looking to train and develop the right individual. You will have the opportunity to learn how the business works as well as getting involved in project work and interacting with customers.
Globally, we have over 1300 employees, who take pride in what they do, where they work, and the impact they have on the organisation. Our culture is the unique values, beliefs, and attitudes that characterise our company and guide our practices. Our core values establish the foundation of our culture; they define who we are, how we interact with each other, set goals, solve problems, and make right decisions.
At TrueCommerce, we live by three words: Fun, Freedom, and Flexibility. We like to have fun at work with events organised by employees such as; team nights out, golf tournaments, summer sports event, fancy dress days and charity days to serve our community. We provide an environment for flexibility throughout the day to maintain great work/life balance and foster freedom at work by providing a collaborative atmosphere for employees to exercise their own individual thinking. We strive to provide training and a development plan to help employees to become the very best that they can be and to create an exciting career path.
- Customer Commitment: We foster long term relationships with our customers, understanding their business needs and earning their trust. We never compromise our quest to exceed our customers’ expectations.
- Valued Employees: Our employees are our greatest asset. The knowledge, talent and commitment that each individual possesses gives TrueCommerce a significant competitive advantage.
- Integrity: We warrant respect and trust with our customers and with each other. We are trustworthy, reliable and accountable, and we attempt to conduct our business with the highest standards of ethics and professionalism.
- Humility: We take pride in our knowledge and abilities and are mindful that we may falter at times. Recognising humility is a key component to our growth and development. If we are to be progressive in our industry, we must educate ourselves with the knowledge and opinions of others.
- Innovation: We embrace corporate growth and positive change. We are open and accepting of new ideas. We continually strive to be the best in our industry through customer focused innovation.
- Citizenship: We are committed to the overall success of the company. We focus our actions on achieving individual, team and corporate goals. We share common values which guides our corporate culture. We treat each other with kindness and respect and we have fun!
TrueCommerce is an Equal Opportunity Employer. We believe that diversity is essential to the future competitive position of the company as it allows us to maximise individual talent and draw upon the creativity of people from varying backgrounds and experiences. We strive to reflect the communities we work in and in those with whom we do business. Diversity is an important, ongoing goal that builds opportunities for business and personal growth.
We promote inclusiveness and thus, are committed to our equal employment opportunity (EEO) and affirmative action policies and programs. We affirm the right of every person to participate in all aspects of employment without regard to race, color, religion, gender, sex, national origin, age, disability, veteran status, or any other status or condition that is protected by applicable state or provincial law.
Going the extra mile. That’s what our employees do, and that’s why it’s important to say thank you. The GEM Award program is our formal employee recognition program that serves to highlight the excellence that exists throughout our organisation. It’s intended to acknowledge those employees who exceed expectations, go above and beyond, or make contributions that matter to the organisation and community. Every month an employee is deemed TrueCommerce’s GEM winner who is awarded with a one-time bonus and some company-wide recognition!
TrueCommerce Personal Data Policy for Applicants
TrueCommerce is obligated to protect your personal data, and we take this responsibility very seriously. Consequently, we will process your personal data in accordance with this Personal Data Policy and any applicable legislation.We will process the information that you have given us in connection with your application to assess whether we would like to offer you a position and to communicate with you in connection with the recruitment.
Please be aware, that it is not the standard policy of TrueCommerce to conduct interviews, or perform any recruiting efforts through text messages or Google hangouts. All of our open positions are posted on our career page and on websites such as Indeed or LinkedIn. Any communication regarding recruitment will originate from an email address with the following domain “@truecommerce.com”. If you have any questions on our recruitment process, please reach out to [email protected].
TYPES OF DATA PROCESSED
Typically, this information includes identity and contact information (name, address, telephone number and email address), diplomas, information on your educational background and on current and previous occupation. In addition, during the application process, you will be asked to complete several steps, which provide us detailed information about your employment record, education, and skills. Some jobs require special things; e.g. a demand for a clean criminal record, certain health requirements or a driving licence and we may ask for proof of these things as part of the recruitment process. For some jobs, we will ask the applicants to do a personality test. Where this is the case, we will also be processing the results of your personality test. Proof of eligibility to work in the country where the applied-for job resides will be required upon employment.
THE LEGAL BIT
In certain cases, we may pass on your personal data that we are processing. Your personal data may be passed on to: (i) third parties who may assist with the recruitment process; or (ii) third parties as required by law. Passing on your personal data will only be to the extent and to those for whom it is necessary in order to complete the recruitment process.
We use precautionary measures to protect your personal data against manipulation, loss, destruction and against other people unlawfully obtaining access to your information. The company’s safety procedures are continuously revised, based on the latest technologies available.
Under the General Data Protection Regulation you have the right to know what personal information we are processing in relation to you. If it turns out that the information is not correct or is misleading, TrueCommerce will correct the information, and you have the right to ask us to correct, block or delete the information. Furthermore, at any time, you can object to your information being the object of further processing. If you want to access the information that we are processing in relation to you, please contact us at [email protected].
If we do not offer you employment, we will delete the information when the recruitment process is over. In certain cases, we will save this information for a maximum of six months in order to contact you in relation to any other relevant vacancy. We may, however contact you and ask for your consent to save the information for a longer period of time.
By continuing with your application, you give approval to the collection of your personal data and you certify that information given is true and complete. In the event of employment, you understand that any willful omission or misrepresentation may result in discharge. You also understand that this application is not, and is not intended to be, a contract of employment. You also authorise investigation of all statements contained in your application as may be necessary in arriving at an employment decision.
It is the policy of TrueCommerce to comply fully with all local employment laws. The company provides equal employment and advancement opportunities for all persons regardless of race, creed, sex, national origin, age, marital status, sexual orientation, condition of health or disability or any other classification protected by law.
We believe our employees are our most valuable asset. We offer competitive salaries and a comprehensive benefits package, including a pension scheme, life assurance, long term sickness cover and private medical insurance.
We appreciate that people need to strike a work/life balance and we try to accommodate flexibility within the work environment.