“A F Blakemore operates a complex supply chain with a wide range of trading partners who are key to our business operations. When we were looking for a vendor to help us streamline and optimise our Supplier e-Invoicing, we chose TrueCommerce due to their credibility in delivering large scale Managed Service solutions to the retail and grocery sectors.”
Simon Loveland
Finance Director
A F Blakemore & Son
“We were looking to move our EDI and Order Management operation to a fully managed service to support the next phase of our plan for further growth and chose them for their tried and tested, comprehensive and cost efficient solution.”
Jane Mackenzie
Head of European IT
Accolade Wines
"We had an internal need to re-platform to provide our customers with the very best ecommerce functionality available in the markets we compete in, we have some very specific processes internally to fulfil our customer requirements and this was a key factor when looking for an online partner. The TrueCommerce Netalogue B2B platform coupled with their team’s full understanding of our strategic needs has made a significant positive impact to our operations and we have recently launched the site to our customers.
During the project lifecycle the TrueCommerce Netalogue team assisted us with a deep integration with our internal systems so that we could go live within budget and without delay. We are now looking at ways to enhance the customer experience and this is being fed into the support team to ensure we continue to grow the online sales channel."
Jim Pears
Ecommerce Systems Manager
Aperture Group
“The TrueCommerce helpdesk has provided a quality and timely level of service, confirming receipt of daily transmissions and providing Early Warning Notifications when appropriate. All issues reported to the helpdesk have been investigated and responded to rapidly enabling fault resolution to be progressed ASAP. The helpdesk team have also always been courteous, helpful and patient when dealing with both issues and general queries and are happy to assist where they are able.”
- Angela Silva
Head of Electronic Trading - Personal Lines
AXA Insurance
“Having a good relationship with our suppliers is a main priority and one we strive to improve upon every day. Moving to EDI and TrueCommerce’s managed service enables both Booths and our suppliers to benefit from improved visibility and traceability of transactions, ultimately leading to well stocked shelves and a first class shopping experience for our customers.”
Andrew Rafferty
IT & Supply Director
Booths
“TrueCommercehave made it easy for us to trade electronically with our customers. They take care of all the transactions and seamlessly on-board new customers without tying up internal resources, allowing my team to re-focus on their core role.”
Richard Evans
Head of IT & Customer Contact
Bristan
“We have used TrueCommerce for a number of years and found them to provide a reliable and effective service. Their technical team is first class in terms of response time and quality. I would have no hesitation in recommending TrueCommerce.”
Tony Grimes
E-Systems Technical Manager
Broker Direct Plc