“Subscribing to TrueCommerce’s fully managed service has enabled us to increase the volume of orders processed by approximately 50%, and undoubtedly reduce the number of man hours required for order entry.”
“The solution has provided Supply Chain visibility, which has helped us in increasing service performance from our supplier base, using business reports such as delivery and OTIF performance.”
Supplier Development Manager
“This is the first step in our new plans to improve supply chain performance using IT. TrueCommerce’s fully managed approach has allowed us to adopt EDI but not suffer the traditionally burdensome aspects of the technology, such as trading partner configuration and expensive IT overheads and knowledge.”
Grant & Stone
‘’Netalogue was chosen as our e-commerce partner due to their experience in the industry coupled with their flexibility in delivering to our tight timescales. The working partnership has been a positive example of how Netalogue engage with customers from the outset to share with long term strategic goals and ensure there is a viable digital roadmap. I look forward to delivering the next phase of our digital strategy with Netalogue and growing into the functionality that is available.’’
Strategic Partnership Director
“We have been very impressed by their approach and the quality of their technology and we look forward to working together.”
Group Finance Manager
“TrueCommerce’s fully managed EDI service allows us to simplify our EDI footprint and concentrate on what we do best. With our previous providers we wouldn’t know there was a problem until our customers told us, however the pro-active service delivered by TrueCommerce will ensure that any issues are resolved before they reach our customers.”
‘’As part of a large Japanese Corporation we have extremely complex product and pricing requirements and in turn, very specific legislation which we had to ensure we covered as part of our internal processing. As a result we found the decision to use our own integration module allowed us to identify the most suitable approach when system capability met our internal requirements and we were able to realise several benefits to the project, which more than made up for the challenges that comes with a project of this size without undue cost or delay.
Quickly my IT team understood the workings of TrueCommerce Netalogue and we were able to enhance our integration to provide a seamless solution which overcame the concern in our Supply Chain team about their ability to keep up with our customer demand. There were a few glitches on the way – all identified during the UAT process and quickly resolved.
Overall, it was both an interesting and challenging project and I have to say, TrueCommerce Netalogue were a pleasure to work with and the TrueCommerce Netalogue developers were excellent and helpful.’’
IT & Business Support Manager