Checklist: 5 signs that you would benefit from Marketplace Integration


February 26, 2021

Use our 5 point checklist to identify whether you should consider a Marketplace Integration solution

TrueCommerce Marketplace Integration offers everything you need to quickly connect to Amazon, eBay, Google, Zalando, Fruugo, Cdiscount, Rakuten, Zalora, TMall and many other leading global marketplaces from your back office system. By increasing product visibility online you can win new customers without the risk often associated with expansion.

If any of the following statements apply to your business, it would suggest that Marketplace Integration is an area that you should consider.

1. You need to rapidly connect to new marketplaces

If your organisation depends on events like Black Friday for success, then you need a rapid and reliable means of passing key order, fulfilment, customer and inventory data between your marketplaces and your back office system – so you can capitalise on periods of hyper inflated demand and efficiently deliver your products into the hands of your customers.

With our Marketplace Integration solution you choose where you want to sell, which marketplace fits the bill and then we take care of the rest. We let you scale your business without having to build a host of new integrations.

2. You’re struggling to process your marketplace orders efficiently

Each new marketplace that you sell across will lead to new sales, but when businesses start receiving orders from dozens of different platforms it can lead to a completely separate stream of administration, and if left unchecked a potential tipping point.

TrueCommerce enable you to easily process all your marketplace orders from anywhere, across any device, all from one central location.

Marketplace Integration facilitates order retrieval from each marketplace, data transfer to your ERP and the exchange of order information to your logistics and warehousing solutions, so you can eliminate manual retyping and accelerate order processing

3. You’re struggling with the complexity of marketplaces

Integration from TrueCommerce allows you to trade through online marketplaces just like you would with a traditional retailer. Not only does this ensure compliance in an agile environment, but it also allows you to grow your sales whilst still enjoying the same bottom line benefits that you would if you were trading via EDI.

4. You need to increase fulfilment efficiency to meet key delivery deadlines

In a world where the customer is always right and next day delivery options have become the norm, it is essential to have the tools in place to meet strict delivery timetables and customer demands.

Our integration automates critical processes and by verifying essential data, including pricing items and delivery addresses prior to dispatch ensures that you can meet stringent delivery deadlines and qualify for programs like Amazon Prime.

5. You’re looking to improve your online customer experiences

Marketplace Integration enables you to increase timeliness, accuracy and service levels by consolidating multiple portals on to one platform and digitally transforming interactions with your customers, from their first click through to delivery. Our integration verifies key customer information including pricing and delivery addresses which improves accuracy and helps you deliver a consistent service.

If any of the areas covered in this checklist apply to you and your organisation there is a high chance that you would benefit from a Marketplace Integration solution to increase and better manage your sales.

Contact us for information on how the TrueCommerce Marketplace Integration solution can help you expand your sales channels and deliver strategic, marketing and financial benefits to your company.

Richard Gallacher is a Marketing Executive here at TrueCommerce. As a key member of the marketing team, Richard provides insightful, accessible information to help businesses improve and grow their operations. Richard is based in our Manchester office.

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